The challenge we users face with Emergency SOS via satellite is that it works only when you have no cellular or Wi-Fi service, and nearly all the time when you’re in such a situation, there’s no emergency. So if something bad does happen when you’re far from civilization, you may not be in the best state of mind to use Emergency SOS for the first time.

Apple has thought of that and provides two ways to get some experience talking to a satellite. One is the Emergency SOS via satellite demo, which you can try anytime. Or, for a real-world test of the system when you have no cellular or Wi-Fi coverage, you can try sharing your location via satellite using the Find My app. Once you’re outside with a clear view of the sky, here’s what to do.

Emergency SOS via Satellite Demo

To get started with the Emergency SOS via satellite demo, go to Settings > Emergency SOS, scroll down, and tap Try Demo. First, the iPhone walks you through several screens that turn off cellular, explain how the system works, and tell you that in a real emergency, you’ll answer a series of standard questions to help the dispatcher send the help you need.

Next, the demo teaches you how to find and connect to a satellite. Along with asking you to turn left or right—follow the arrows on the locator until it turns green—the demo may tell you that you have to wait for a few minutes until another satellite comes into range.

You won’t run through the same questionnaire you would in a real emergency, though. Instead, you get canned texts that mimic the conversation you might have with a real dispatcher. You can reply however you want, but it won’t change the responses. When you finish, tap End Demo.

Remember, in a real emergency, you’d dial 911 or invoke Emergency SOS by holding the side button and either volume button until the Emergency SOS slider appears. The call won’t work, but you’ll be able to start the Emergency SOS via satellite process for real.

Share Your Location with Find My via Satellite

As welcome as Emergency SOS via satellite will be if you ever need it, Find My via satellite may have more real-world utility right now. It enables you to share your location manually via the Find My app, regardless of the situation. Once you complete the process, anyone with whom you share your location generally will be able to see the updated-via-satellite location.

To get started in your cellular-free location, open the Find My app, tap Me in the toolbar, and tap Send My Location.

Find My will then start directing you to turn left and right, holding your iPhone up to the sky and pointing it at the satellite. A circular direction-finder shows which way to go and when you’re pointing in the right direction. If it fails (as it did in the lower-left message below), you’ll be directed to get a clear view of the horizon. If you’re in a deep valley, climbing higher may solve the problem, as it did in our test. The process isn’t quick, but the constant feedback and progress bar ensures that you feel like it’s doing something the entire time.

It’s important to realize that no one will be notified of your location, and you have no other way to communicate with people via satellite. So you’ll want to make plans with a friend or family member before you go into a situation where you could need help without having cellular service. Have a conversation beforehand so they know to look for you in Find My if you don’t get in touch by a predetermined time.

It would be nice if you could notify family or friends of your location for situations where you’d like help but don’t need emergency services. In the future, Apple could use the Send My Current Location option in Messages, but that doesn’t work via satellite now. Regardless, Emergency SOS and Find My via satellite are tremendously impressive, and we expect Apple to enhance the iPhone’s satellite communication capabilities in future iPhones and versions of iOS.

(Featured image by iStock.com/AntonioFrancois)

The post Practice with the Emergency SOS via Satellite Demo, Just in Case first appeared on MacTech Solutions.

(Featured image by iStock.com/LightFieldStudios)

The post Pay Attention to the iPhone’s Emergency SOS Auto Call Feature first appeared on MacTech Solutions.

Emergency SOS does three things:

• First, it calls emergency services, using whatever number is appropriate for your location, which could be particularly helpful when you’re traveling abroad.
• After your emergency call ends, Emergency SOS sends a text message with your location to emergency contacts that you’ve set up previously in the Health app.
• Finally, it displays your Medical ID for first responders so they can be aware of things like medication allergies. You create your Medical ID in the Health app as well.

How you invoke Emergency SOS varies slightly depending on which Apple device you have:

• On the iPhone 8, iPhone 8 Plus, and iPhone X, press and hold the side button and either of the Volume buttons until the Emergency SOS slider appears. Either drag the Emergency SOS slider to call emergency services right away, or just keep holding the side and Volume buttons. If you continue holding the buttons down, a countdown begins and an alert sounds; at the end of the countdown, the iPhone automatically places the call, a feature that Apple calls Auto Call.

   

  

   

• On the iPhone 7 and earlier, rapidly press the side button five times to bring up the Emergency SOS slider. Drag the slider to call emergency services. (The quintuple-click can work on the new iPhones too; it’s an option in Settings > Emergency SOS.)

   

• The Apple Watch acts like the newer iPhones. Press and hold the side button to bring up the Emergency SOS slider, or keep holding the side button to start a countdown after which the Apple Watch will call emergency services automatically via Auto Call. The Apple Watch must be connected to your iPhone, be on a known Wi-Fi network and have Wi-Fi Calling enabled, or be an Apple Watch Series 3 with a cellular plan.
  
  

It’s only human to want to test this in a non-emergency situation, and you can do so without actually placing the call. On both the iPhone and the Apple Watch, there will be a red hangup button you can tap, followed by an End Call or Stop Calling button. Similarly, you can cancel notifications of your emergency contacts.

You’ll also want to stop calls if they’re placed accidentally—we know someone who had his hand in his pocket in such a way as to press the Apple Watch’s side button long enough to start the call, and since he was in a noisy environment, he didn’t hear the alert or notice anything until the 911 service called his iPhone back.

To add emergency contacts—the people who you’d want notified if you were in an accident, for instance—follow these steps on your iPhone:

1. Open the Health app, and tap the Medical ID button at the lower right.
2. Tap Edit, and then scroll down to Emergency Contacts.
3. Tap the green + button to add a contact.
4. Select the desired person, and when prompted, pick their relationship to you.
5. Tap Done to save your changes.

Two notes. First, if you’re concerned about activating the Auto Call feature inadvertently, you can turn it off in Settings > Emergency SOS on the iPhone, and for the Apple Watch in the Watch app, in My Watch > General > Emergency SOS.

Second, bringing up the screen with the Emergency SOS slider also automatically disables Touch ID and Face ID, such that you must enter your passcode to re-enable them.

We sincerely hope that you never have to use Emergency SOS, but that if you do, it proves to be a faster and more effective way of contacting emergency services.

The post Call 911! Or, with an iPhone or Apple Watch, Invoke Emergency SOS. first appeared on MacTech Solutions.

Getting Started

After you install iOS 11, you’ll notice a few things right off. Dock icons no longer have names, and many Apple apps now have the bold text design Apple brought to the Music and News apps in iOS 10.

Although the new Automatic Setup feature won’t help you today, when you next get a new iOS device, it can transfer many settings from an older iOS 11 device automatically. Similarly, the new Share Your Wi-Fi feature lets you send your Wi-Fi network’s password to another iOS 11 device that tries to connect.

You may not need a new iPhone or iPad anyway, since iOS 11 can help you recover precious space. Choose Settings > General > iPhone/iPad Storage and you can offload unused apps (while keeping their settings and data), delete old Messages conversations automatically, and see how much space each app consumes. Deleting music from the Music sub-screen (tap Edit) will help too.

Special Screens

Apple redesigned Control Center, which most people still get to by swiping up from the bottom of the screen (iPad users keep swiping up after the Dock appears, and iPhone X users will have to swipe down from the right-hand top of the screen). It’s back to a single page of icons, and you can access additional options by pressing and holding on any set of controls. Even better, you can add (and remove) controls in Settings > Control Center > Customize Controls. 

The Lock screen is all you’ll see while in the car by default now, thanks to the Do Not Disturb While Driving feature. It blocks notifications and prevents you from using your iPhone while at the wheel, all while auto-replying to people who text you. Calls still come through to your car’s Bluetooth system, and texts from people designated as favorites can break through the texting cone of silence. Passengers can disable Do Not Disturb While Driving easily from a notification on the Lock screen.

Smaller Changes and App Updates

A few smaller changes that you’ll appreciate include:

• Siri sounds more natural, can do translations, and uses on-device learning to understand you better and provide more useful results.
• On an iPhone, a new Emergency SOS feature will call 911 and notify your emergency contacts of your location after you press the Sleep/Wake button five times quickly and swipe the Emergency SOS button. Tap Settings > Emergency SOS to set this up.
• The password auto-fill feature now suggests stored login information for many apps right from the QuickType bar above the keyboard—manage this in Settings > Accounts & Passwords > App & Website Passwords.

Many of iOS 11’s built-in apps receive significant changes as well:

• Camera: New file formats will make your videos and photos take up less space. There are a few new filters, and Camera can finally scan QR codes, which simplify loading Web sites, getting contact info, and connecting to Wi-Fi networks.
• Photos: You can now edit the video in a Live Photo and apply looping, bouncing, and long exposure effects. Photos can at long last play animated GIFs and has a new Animated smart album to hold them.
• Files: This major new app replaces the iCloud Drive app. Look in Files for access not just to iCloud Drive, but also to files on your device and in other cloud sharing services like Dropbox and Google Drive.
• Messages: A new app drawer at the bottom of the screen tries to entice you to use iMessage apps. Most are just stickers, but some are useful and Apple provides a new Apple Pay app here that lets you make person-to-person payments.
  
   
• Maps: Apple has added indoor maps of some airports and malls to Maps. Maps also now provides lane guidance on more complicated roads.
• Notes: The new Instant Notes feature make starting a note as simple as tapping the Lock screen of an iPad Pro with an Apple Pencil, or the optional Notes button in Control Center. A note can now look like lined paper or graph paper (tap the Share button, then tap Lines & Grids). You can also now scan a document. The idea is that you then sign it with the Apple Pencil and send it on its way. Notes can also now find text in Apple Pencil handwriting.

Take some time to explore—we’re liking these new features and we think you will too! It’s likely safe to upgrade to iOS 11 now, but check our upgrade advice first.

The post The Top Features You’ll Want to Try in iOS 11 first appeared on MacTech Solutions.