Throughout that time, users have clamored to be able to merge accounts. Apple’s response was to let devices have a primary Apple Account for iCloud and other key features, plus another specifically for Media & Purchases. Others worked around the limitation by adding the second account to a Family Sharing group. That sufficed for most people but was never ideal, and we continue to field questions from people who want to merge the accounts.

It now appears that climate change has caused hell to freeze over, as Apple recently published three support articles detailing how to migrate apps, music, TV shows, books, and other digital purchases from one of your Apple Accounts to another:

• About migrating Apple Account purchases between accounts
• Migrate purchases from one Apple Account to another Apple Account
• Undo a migration of Apple Account purchases between accounts

It’s important to note that migrating purchases from a secondary account to a primary account is not exactly the same as merging them. iCloud data, account balances, and personalized recommendations in Apple’s media apps won’t transfer from the secondary account to the primary, nor will TestFlight betas for those who test apps for developers. Additionally, you will not be able to edit App Store reviews created with your secondary Apple Account after migration. The secondary account doesn’t go away, which also prevents certain other uses.

Normally, we’d tell you how to perform the migration, but because there are so many details and caveats, we recommend that you carefully read and follow Apple’s documentation linked above instead, especially since Apple may update it with new information as the feature gets more use. It explains:

• Why you might want to migrate purchases
• What happens when you migrate purchases
• What doesn’t migrate with your purchases
• What happens to your secondary account after migration
• Who can migrate purchases
• What to do before you migrate purchases
• How to migrate purchases
• What to do after migrating purchases
• Why you might not be able to migrate purchases
• What to do if you decide to undo a migration
• How to undo a migration of purchases
• What happens if you undo a migration of purchases
• What to do after you undo a migration of purchases

We’re happy to walk you through a migration, but if you can’t migrate purchases, you should call Apple Support. The list of reasons why a migration may not work is long and technical, and Apple Support may have access to internal data that will explain the problem.

If you have long chafed at having to maintain multiple Apple Accounts because of a decision you made many years ago, now’s your chance to clean up the mess. Good luck!

Ready to Migrate Your Purchases? Let’s Make It Easy.

Migrating purchases between Apple Accounts is a fantastic new option — but it’s important to follow Apple’s instructions carefully to avoid any issues.

If you’re confident handling it yourself, we encourage you to review Apple’s official guide closely, and feel free to use this blog post as a helpful starting point.

If you’d like expert assistance, the team at MacTech Solutions is here to help! You can stop by our store in Finishing Touch Plaza here in Wichita Falls, give us a call, or visit our website to schedule an appointment — although appointments are never required.

We’re proud to be your trusted local Apple experts, ready to make your tech life easier.

For more information on all the great Apple products, features, and services, give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

(Featured image based on an original by iStock.com/metamorworks)

The post You Can Now Migrate Purchases from One Apple Account to Another first appeared on MacTech Solutions.

It’s a lot to keep track of, but particularly with subscriptions, it’s essential to stay on top of the charges and make sure you’re paying only for services you’re still using. Happily, Apple enables you to do that on both the Mac and the iPhone/iPad.

Review Your Purchase History

On a Mac running macOS 11 Big Sur or 10.15 Catalina, you can see your purchase history in the Music app. If you’re running an earlier version of macOS, you’ll use iTunes instead. In either app, choose Account > View My Account. Scroll down to Purchase History and click See All at the right.

In Purchase History, you’ll see every one of your purchases from Apple, whether it’s an app from the App Store, a book from Apple Books, or a subscription like Apple TV+ (even when it’s free). You can click the More link to the right of any purchase for a few additional details (in the screenshot below, these are showing for iCloud) or click the blue Order ID link for even more details. Also hidden inside the Order ID information for any item you paid for is a Resend link that sends you another email copy of the invoice for that purchase.

On an iPhone or iPad, navigate to Settings > Your Name > Media & Purchases > View Account > Purchase History (you’ll need to scroll down for the last one). The Purchase History screen shows the same information as on the Mac, and you can tap the Total Billed line under each item for the equivalent of the Order ID details, complete with a button for resending the email invoice.

Apart from merely displaying your purchases, the Purchase History screen can raise two other questions:

• Why isn’t an item I purchased showing up? The main reason why this happens is if the purchase was made with a different Apple ID. If you have two or more Apple IDs, that could explain it, or if you’re participating in Family Sharing, a family member might have made the purchase. In either case, you must sign in with the appropriate Apple ID to see the purchase.
• What are these purchases that I don’t recognize? The most likely explanation is that someone in your Family Sharing group made a purchase without telling you. You can turn on Ask to Buy if you have children in your family. If you’ve shared your Apple ID and password with someone else (never do that!) who has bought items without your knowledge, we recommend changing your Apple ID password immediately. If you still can’t figure it out, contact Apple Support.

Manage Subscriptions

For the most part, app, book, and other purchases aren’t that expensive, but subscription fees can add up quickly. We recommend checking your subscriptions periodically to make sure they’re all still relevant and canceling any that aren’t. Here’s how.

On the Mac, you can manage your subscriptions in the Music app in Big Sur or Catalina, though Apple recommends the App Store app. In the App Store app, click your name or picture in the lower-left corner and then click View Information at the upper right. In the window that appears, scroll down to Manage and click the Manage link to the right of Subscriptions.

Next, you’re shown a list of all your active and expired subscriptions.

To see more details about a subscription, click Edit to the right of the subscription’s listing. You can now change your billing period using the radio buttons and cancel the subscription by clicking Cancel Subscription.

On an iPhone or iPad, it’s a little more straightforward. Tap Settings > Your Name > Subscriptions to see a list of all your subscriptions. Tap one of them to change the billing frequency or cancel it.

Although it’s easier to manage subscriptions on a Mac, iPhone, or iPad, you can also cancel subscriptions from the Apple Watch or Apple TV. Here’s what to do:

• On the Apple Watch, open the App Store app, scroll to Account and tap it, tap Subscriptions, tap the desired subscription, and tap Cancel Subscription.
• On the Apple TV, you can see subscriptions only for installed tvOS apps, and thus only for the Apple TV HD and Apple TV 4K. (For the third-generation Apple TV, use a Mac, iPhone, or iPad to manage subscriptions.) Open Settings, select Users & Accounts, select your account, select Subscriptions, choose the desired subscription, and select Cancel Subscription.

Finally, what if you don’t see the subscription you want to cancel? There are a few possibilities:

• You can’t cancel iCloud storage plans or AppleCare plans in this way. Apple provides separate instructions for downgrading or canceling iCloud storage plans and for canceling AppleCare plans.
• If a family member signed up for the subscription, you can’t cancel it. Ask them to do so using their device.
• Not all app subscriptions are billed through Apple. You’ll need to cancel outside subscriptions through the original vendor.
• As with missing purchases, if you signed up for the subscription using a different Apple ID, you’ll need to switch to that Apple ID to cancel.

We hope this article has shed some light on purchases and subscriptions you make through various Apple online stores.

(Featured image by Tim Gouw on Unsplash)

The post Manage Your Apple Purchases and Subscriptions on the Mac and iPhone first appeared on MacTech Solutions.

Manage Your Kids’ Purchases

Every Family Sharing group has an organizer. That person (probably you) sets up the family on a Mac in System Preferences > iCloud and connects a credit card to the account to pay for all App Store, iTunes Store, and iBooks Store purchases of apps, music, TV shows, videos, and ebooks.

For any child under the age of 18 in the group, you can turn on Ask to Buy. This feature lets your kid shop for apps or media, but complete a purchase only if you approve it. Ask to Buy also applies to free downloads so you can maintain control over free games. You can give other adults in your family the ability to approve Ask to Buy requests.

Share Apps, Media, and More

To help you keep costs down, once someone in the family has purchased an app or media file, anyone else in the family can download it. Keep in mind that some apps don’t allow such sharing and in-app purchases can’t be shared. Helpfully, you can hide some or all purchases from other family members.

You can also buy a family subscription to Apple Music, Apple’s streaming music service. At $14.99 per month for a family instead of $9.99 per person, it’s a good deal.

Family Sharing creates a few items that all group members can access on their Apple devices:

• A shared Family album appears in the Photos app, making it easy to build a common set of photos. You can designate the Family album as a screensaver on your Mac or Apple TV.
• A shared Family calendar in the Calendar app helps track those basketball games and piano recitals that everyone needs to know about.
• A shared Family list in the Reminders app has many possible uses, such as a grocery list with location-based alerts or a chore list with timed alerts.

Find Your Children (and Their Devices)

Family Sharing simplifies the setup and usage of two key Apple services related to finding things.

All family members automatically become “friends” in Apple’s Find My Friends app. This bundled app shows where everyone is on a map (more specifically, it shows where their primary device is). We find this feature helpful for determining when someone is likely to be home for dinner or for a teenager to see that a parent is en route to a pickup. If you need privacy briefly, you can temporarily stop sharing your location.

You won’t need the Find My iPhone app—which shows the location of all your family’s Apple devices, including the tiny AirPods—on a daily basis. But when your tween isn’t sure whether he dropped his iPhone on the bus or in the museum, it’s a godsend. You can also use Find My iPhone to play a sound on a missing device (in case it’s in the couch), put a message on it, or even erase the device entirely.

Family Sharing may not do everything you’d want, like share entire Photos libraries or contact lists, but it’s a boon for any household whose members use a variety of Apple devices.

The post Apple’s Family Sharing Simplifies Sharing Purchases and Managing Kid Capabilities first appeared on MacTech Solutions.