Terry McAdams
Terry McAdams, MacTech Solutions founder, is a teacher at heart. The business name lets people know MacTech Solutions is a place to find answers. It’s a place where teaching and selling blend. Terry founded MacTech Solutions when he was a computer network administrator and instructor at Sheppard Air Force Base. During his military career he earned bachelor’s degrees in both elementary education and industrial management and a masters in computer education and cognitive systems. He retired as a master sergeant. “Terry’s Tech Minute” lets him share tech tips via radio 1290 AM, a Wichita Falls station with a regional reach. Many customers recognize Terry by his voice. “I listen to your tech tips,” they tell him. Terry and technology go back a long way. He wasn’t yet 10 years old when he ran into his first computer – a Radio Shack TRS80. Primitive by today’s standards, it was his introduction to what soon would become a passion, right alongside soccer and airplanes. A Future Business Leader of America in high school in Fort Worth, Terry owned a Dynasty computer and was in business with Dynasty Computer Corp. Those were the days of many brands since forgotten. “I never sold a single computer, but I wanted to,” he said. Apple has proved to be a better fit. Terry is not only an Apple Dealer but also an Apple Specialist – a designation denoting additional certifications and achievements in sales and customer service. Terry and Lucy, his wife and business partner, are a good fit for Wichita Falls in general. They’re loyal members of the Chamber of Commerce and the First Presbyterian Church, and they support Leadership Wichita Falls, a leadership training program.
Lucy McAdams
Lucy McAdams is wife of Mac Tech Solutions founder Terry McAdams. They’re an entrepreneurial team 24-7, working at adjacent desks by day and caring for chickens and a garden at their rural home in off hours. Even in the urban setting, Lucy thinks of herself as a grower: “In this job we wear a bunch of different hats, trying to grow the business, making it work. It is rewarding. I love being with Terry and spending time making this happen.” If Mac Tech Solutions is thriving, much credit goes to Lucy’s attention to detail. Accounting, ordering, bill paying, payroll, marketing are her bailiwick. A woman of contrasts, she likes to dance when the work is done. Originally from California, she’s learned the Texas two-step. Lucy grew up watching Disneyland fireworks from her backyard. She studied psychology and business at Cypress College, but when her family returned to its Texas roots, she moved too and took work as a rural postmaster relief. She liked the protocol of the job and her customers – folks who called to tell her if she was about to be late raising the flag. Lucy met Terry at a computer user group meeting in 1999. For years, they were just friends. They still are. If Grant Wood could paint a new American Gothic, it might be Terry and Lucy, but they’d both be smiling and holding iPads.
Ken Marlin
Ken Marlin knows computers from the inside out, not just down to the tiniest screw but also to the principles of binary logic that underlie their workings. At MacTech, he’s the man who wields the tools in the computer repair department, keen of eye and hand and brain, dealing with software and hardware issues with studied expertise – not that he wasn’t born with a knack for what he does. Ken’s talents shone first when he won a statewide electronics competition when he was in high school in Virginia. Unable to afford college, he joined the military, choosing a very challenging field – computerized test equipment. During the first half of his 26-year Air Force career, he helped maintain the F-111 fighter-bomber fleet, dealing with the aircrafts’ computerized modules. Then he spent 13 years at Sheppard Air Force Base, working much of the time as an instructor in computers. It’s how he met fellow instructor Terry McAdams, now owner of MacTech Solutions. Now a longhaired civilian, no longer does Ken keep F-111’s flying, but he’s just as serious about keeping MacTech customers’ computers working right. Personable, he doesn’t mind leaving his workbench when customers need to talk to him. Ever the patient instructor, he shares as much knowledge as the customer can comprehend – and sometimes a bit more. Ken met his wife, Rosa, in the military, where electronic and computers were also her specialties. Their only child, Adelicia, is “good in anything she wants to be good in,” according to her proud father. She’s now working toward a doctorate in physical therapy at Texas Woman’s University.
Ian Harwood
John Meador
John Meador is an Apple Retail Tech/Sales Support Specialist at MacTech Solutions, an Apple Authorized Service Provider and Retailer. With two years of industry experience, John manages customer interactions both in-person and over the phone, ensuring efficient servicing and repair of devices. His responsibilities include handling sales, ordering parts, and providing updates on repair statuses.
Certified across all iPhone models from the latest to older versions, along with MacBook and iMac models dating back to early 2010, John’s expertise is enhanced by cybersecurity, HIPAA, and Google IT certifications. He collaborates with Apple’s repair system for timely resolutions and maintains high customer service standards.
Outside work, John enjoys building with Legos, playing volleyball, and playing the piano since childhood. He values time with friends and family, games, and making memories. He actively contributes to his community through the Baptist Student Ministry (BSM) and his church, Faith Baptist, where he serves in audio and tech roles and plays keys in the contemporary worship team.
John’s core values of faith, family, work, and friendships define him. Known for his caring, kind, and patient nature, John is a valued team member and community contributor. He aims to continue growing as an IT specialist with potential aspirations in law enforcement.
Richie
Meet Richie, the spirited Customer Experience Coordinator (C.E.C.) at MacTech Solutions. If you’re in Wichita Falls and need tech help, just follow the sound of a cheerful “Hey! Welcome in!” and a bright smile.
Richie’s tech journey began in high school with a repair business called NEXT Fix, where he discovered a passion for fixing iPhones. After high school, he worked at AT&T, excelling in customer service and sales—though a brief stint in car sales made him realize that cars don’t appreciate jokes about horsepower.
At MacTech Solutions, Richie ensures every customer leaves with a smile and a funny story about iOS updates. Specializing in iOS, he’s always running Beta versions to stay ahead of the tech curve. You’ll often find him with his adorable sidekicks, Ellie Mae and Fluffy, who add a fluffy touch to the office.
Outside work, Richie enjoys taking his dogs to the park and is an active member of the Chamber of Commerce and First Baptist Church in Bowie, Texas. His tech skills and upbeat personality ensure top-notch service, making every customer interaction memorable.
Timmy Lockhart
our Front Desk Receptionist at MacTech Solutions, where he helps customers with their device issues and is growing into physical device repair. A graduate of Midwestern State University with a Bachelor’s in Computer Science, Timmy discovered his love for technology while initially pursuing an engineering degree. His passion for computer science flourished, leading him to specialize in software development and problem-solving within the tech world.
In his spare time, Timmy is restoring a 1990 Mazda Miata from the ground up, having personally painted the car and replaced its engine with a Honda K24 featuring forged internals. His hands-on approach extends beyond work, showcasing his love for building and creating.
A dedicated member of Heritage Church, Timmy has volunteered his expertise by setting up and wiring technology for the congregation. His commitment to both his community and advancing his technical skills continues to shape his career and personal life.
