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We’ll assume that you already keep your devices up to date, use FileVault on Macs, have at least a six-digit iOS passcode, have strong password habits, and use multi-factor authentication wherever possible. Other options are more specific to travel.

As with our more general article about increasing security last month, we’ve divided our list of suggestions into two parts: things that everyone should do and measures that only people who worry about being specifically targeted should employ.

Sensible Travel Security Precautions for Everyone

These suggestions are appropriate for everyone who travels, and they’re aimed primarily at avoiding relatively common problems: loss, theft, data loss, and generalized snooping:

• Focus on physical security: As a tourist, you may be targeted by thieves, so it’s important to keep your iPhone in a secure pocket whenever you’re not using it. Carry an iPad or laptop in a bag that can’t be snatched, or leave them locked or at least concealed in your hotel room.
• Enable Find My for all your devices: You should have already done this, but if not, enable Find My to improve your chances of finding a device you lose or accidentally leave behind. It might help if the device is stolen, but local police cooperation for recovering stolen items can vary widely. Don’t attempt to recover a stolen device yourself.
• Put AirTags in your luggage and laptop bags: AirTags can help you track down lost luggage—you can now share their locations with airlines—and prevent you from accidentally leaving bags behind. An AirTag may also help with locating a stolen item, but always work with local law enforcement.
• Enable biometric authentication and Stolen Device Protection: Using Face ID or Touch ID wherever possible and having Stolen Device Protection enabled on your iPhone in Settings > Face/Touch ID & Passcode is even more important when traveling.
• Use a VPN or iCloud Private Relay: Because you may be using Wi-Fi networks whose security you know nothing about, it’s best to use a VPN like Mullvad VPN, NordVPN, or ProtonVPN to encrypt all your traffic. At a minimum, use iCloud Private Relay, which requires an iCloud+ subscription and won’t encrypt traffic from most non-Apple apps.
• Use iCloud Photos or another backup option: To ensure you don’t lose precious vacation photos, use iCloud Photos so all your photos are uploaded to the cloud whenever you have access. This will almost certainly require an iCloud+ subscription for sufficient storage space. If Wi-Fi and cellular are too slow or unavailable, consider an external SSD to which you can manually export photos and videos for backup. To speed up the process, you could create a shortcut that automatically copies all photos taken that day.
• Use iCloud Backup: It’s best to use iCloud Backup to back up your entire iPhone every night. That way, if your iPhone is lost or destroyed, you may be able to buy a replacement and restore from backup in relatively little time. You will probably need an iCloud+ subscription to have enough backup space.
• Practice dealing with a lost or stolen device: If the worst happens and you lose one of your devices while traveling, you need to know what to do. Immediately go to Find My on another device or iCloud.com and mark the device as lost. If there’s a chance of getting it back, stop there. However, if you believe the device was stolen, your data is at risk, and tracking it is no longer useful, use Erase This Device in Find My to wipe it. Activation Lock will remain enabled to prevent anyone from reusing the device.

Increasing Travel Security for People Who May Be Targeted

Not all travel is fondue and gamelans. If you’re a journalist, activist, government employee, or corporate executive with access to sensitive data, you could be a target while traveling. This is particularly true if you are headed to countries like China, Russia, or others with authoritarian governments and powerful intelligence agencies. Along with the suggestions above, we recommend:

• Be aware of local laws and government practices: It’s important to read up on regional laws regarding data access and potential government capabilities at your destination. Knowing what to expect can help you reduce your risks and take appropriate precautions.
• Use caution with cellular access: Even if your carrier allows roaming, consider using a dedicated eSIM for international travel, separate from your personal one. That way, you can use local cellular networks without revealing your home number. Be aware that your traffic may be monitored.
• Enable Lockdown Mode: If you’re concerned about your iPhone or iPad being targeted by local law enforcement or government intelligence agencies, turn on Lockdown Mode in Settings > Privacy & Security > Lockdown Mode. To increase security, it blocks most attachment types in Messages, complex Web technologies, incoming FaceTime calls from unknown callers, non-secure Wi-Fi network connections, and incoming invitations to Apple services. Plus, it excludes location information from shared photos, requires approval to connect accessories, and more.
• Reduce and protect your use of cloud services: While using a VPN is essential, you should still avoid using cloud services much if government entities might have access to stored files. If you need to upload files, encrypt them first using the free and open-source Cryptomator.
• Know how to disable Face ID and Touch ID: If you find yourself in a situation where you believe you may be compelled to unlock your iPhone or iPad with your face or fingerprint, press and hold the side or top button and either volume button to display the power off slider. This temporarily disables biometric authentication, requiring your passcode for the next unlock.
• Use dedicated travel devices and accounts: If you’re traveling to a potentially hostile part of the world, we strongly recommend carrying only devices—preferably iPhones or iPads, which are more secure than Macs—configured to contain none of your personal data or regular accounts. Keep them with you at all times, assume they could be confiscated, and be aware you might be compelled to share passcodes or other account information. Create a separate Apple Account for such devices.

Best of luck in your travels! With just a little preparation, you can reduce the chances that something bad will happen during a vacation. If you’re traveling on business to somewhere more concerning, putting in additional effort could prevent truly problematic things from happening.

For more information on all the great Apple products, features, and services, give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

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For more information on all the great Apple products, features, and services, give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

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The post Don’t Assume That Top Google Search Results Are Guaranteed Safe first appeared on MacTech Solutions.

The effort and inconvenience that different people are willing to endure also vary. Higher levels of security often necessitate significant effort and inconvenience. We have divided our list of suggestions—roughly organized from easiest to hardest—into two sections: actions we believe everyone should take and security measures mainly for those most concerned and willing to tolerate some fuss.

Before we delve into the details, it is important to remember that privacy and security are not the same thing. Privacy refers to the proper collection, use, and governance of personal data. Security, conversely, is concerned with protecting data from unauthorized access and malicious threats. It entails defending data against external dangers, while privacy ensures that the management and use of that data adhere to agreed-upon standards.

Security Improvements for Everyone

These actions are generally beneficial for most users. They don’t require much technical knowledge and can often be accomplished with easily accessible tools and settings:

• Keep apps and operating systems up to date: Nearly every operating system update from Apple addresses numerous security vulnerabilities, and the same is often true for major apps. Always ensure you’re running current versions to take advantage of all those security improvements.
• Enable FileVault: While all data on the internal SSDs of Macs with Apple silicon and Intel-based Macs with the T2 chip is automatically encrypted to prevent unauthorized access if the SSD is removed, it is automatically decrypted whenever the Mac boots, even before you log in. To link decryption to your user account, which makes your login password necessary to decrypt all data, enable FileVault in System Settings > Privacy & Security > FileVault. There are essentially no drawbacks.
• Improve your passcode: For nearly a decade, it has been easy to set a six-digit passcode on the iPhone and iPad, greatly enhancing security compared to the previous standard four-digit passcode (1 million possible combinations versus only 10,000). If you still use four digits, consider switching to six digits, a custom number of digits, or a custom alphanumeric passcode in Settings > Face ID/Touch ID & Passcode > Change Passcode > Passcode Options. Alphanumeric passcodes offer the highest level of security but are more challenging to type.
• Turn on biometric authentication and Stolen Device Protection: If you aren’t already using Face ID or Touch ID on your iPhone or iPad, that’s a mistake. Both provide significantly stronger security than repeatedly entering your passcode, which could be observed. Turn on biometric authentication and Apple’s Stolen Device Protection in Settings > Face/Touch ID & Passcode.
• Adopt strong password habits: If security matters at all to you, you must use a strong, unique password for each online account and never reuse a password. It’s easy and secure as long as you create and store passwords with a password manager like Apple’s Passwords or 1Password.
• Enable MFA whenever it’s available: Multi-factor authentication greatly enhances security, safeguarding you even if your password is compromised in a breach. It typically requires entering a six-digit code that you retrieve from an app or receive via text message. Apple’s Passwords and 1Password can both automatically enter MFA codes for many websites.
• Use an ad blocker: Much of today’s surveillance society relies on ads to track you. Anything you can do to block ads will enhance your privacy, so use ad blockers whenever possible. Highly regarded options include 1Blocker, AdGuard, NextDNS, and uBlock Origin.
• Enable privacy and security features in Web browsers: Safari can prevent cross-site tracking and hide your IP address, along with other privacy and security features. In Safari > Settings, review all the options in the Privacy and Security screens and enable those that are appropriate. (Keep cookies and JavaScript enabled; many sites won’t function properly without them.) If you don’t use Safari, choose Brave or Firefox instead of Google Chrome.
• Utilize secure DNS services: To enhance browsing privacy and protect against DNS leaks, configure your devices to use a privacy-focused DNS service like Cloudflare’s 1.1.1.1 or Quad9’s 9.9.9.9.
• Minimize app exposure: Be vigilant about iPhone or iPad apps that might be sharing information about you with data brokers without your knowledge. Specifically:
  • Turn off Settings > Privacy & Security > Tracking > Allow Apps to Request to Track.
  • Rescind location tracking permissions for all apps except those that require it, such as navigation or weather apps, in Settings > Privacy & Security > Location Services.
  • Delete apps you’re not using to prevent them from spying on you.

Security Improvements for the Particularly Concerned

Implementing these actions may require extra steps, specialized knowledge, or significant changes in habits. They’re primarily for those with heightened concerns or those at greater risk, such as journalists, activists, and individuals handling sensitive data:

• Use independent search engines: Google and Microsoft are known for collecting information about their users. To keep your searches private, use a search engine that prioritizes privacy, such as DuckDuckGo, Brave Search, Kagi, or Startpage.
• Protect network traffic: While we used to recommend ensuring you were using secure HTTP (HTTPS) connections, that’s now the bare minimum. For greater privacy while browsing the Web with Safari, turn on iCloud Private Relay in Settings/System Settings > Your Name > iCloud > Private Relay. (This requires an iCloud+ subscription and won’t encrypt traffic from most non-Apple apps.) More broadly, you can safeguard all your traffic by using a trusted VPN service like Mullvad VPN, NordVPN, or ProtonVPN.
• Activate Advanced Data Protection: End-to-end encryption (E2EE) keeps your online data private from everyone, including cloud providers. However, it requires you to manage your encryption keys, which means no one can help recover your data if you lose those keys. You can enable E2EE with Apple services using Advanced Data Protection; turn it on in Settings/System Settings > Your Name > iCloud > Advanced Data Protection.
• Use encrypted messaging: The iMessage system used by Apple’s Messages app for blue bubble conversations is highly secure, particularly with Advanced Data Protection enabled. However, for the most secure messaging with E2EE, look to Signal. While WhatsApp also offers E2EE, its backups might not be encrypted, and its parent company, Meta, is one of the most egregious privacy abusers on the planet.
• Regularly review and revoke permissions: Periodically check and manage app permissions on your device to ensure that no apps have unnecessary access to sensitive information, such as your contacts or location. Work through the options in Settings/System Settings > Privacy & Security and revoke permissions for anything that seems inappropriate. Apps that require additional permissions will always prompt you again.
• Encrypt cloud-stored data: To ensure that cloud storage services like Box, Dropbox, Google Drive, and OneDrive cannot read your data, use the free and open source Cryptomator to encrypt it first.
• Use encrypted email: While it’s impossible to ensure that email will remain private because you can’t control your recipients’ actions, the most privacy-focused email services are ProtonMail and Tuta Mail. They employ E2EE for emails sent to other users of the same service and allow the encryption of email messages sent to any external recipient.
• Reduce reliance on cloud services: If you have general concerns about cloud services, consider exploring peer-to-peer alternatives that remove the need for a central provider. You can find peer-to-peer solutions for file storage, file sharing, chat and messaging, videoconferencing, collaborative documents, cloud-based notes, and more.
• Avoid social media: Posting on social media, especially on platforms owned by large corporations, allows those companies to create a comprehensive profile of you that is shared with advertisers and is vulnerable to data breaches. Further, any information you disclose about yourself could be exploited by hackers in social engineering attacks targeting your accounts. Consider replacing social media with independent forums devoted to your interests and private messaging spaces for friends and family.

Ultimately, enhancing privacy and security is your responsibility. Apple and other companies may offer tools to assist, but it’s up to you to implement them and stay vigilant against new threats. We’re also happy to provide advice and assistance.

Protect Your Digital Life with Confidence

Staying safe online doesn’t have to be complicated — and you don’t have to figure it out alone.

At MacTech Solutions, we’re passionate about helping you protect your digital life.

Whether you need help securing your Mac, your iPhone, or your online accounts, we’re here for you.

Stop by MacTech Solutions in Finishing Touch Plaza in Wichita Falls — and let’s make sure your digital world stays safe, private, and protected.

For more information on all the great Apple products, features, and services, give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

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The post Protect Your Digital Life: Quick Privacy and Security Tips You Can Use Now first appeared on MacTech Solutions.

Much of this is possible because people use apps that reveal their location to data brokers, who package the information and resell it to companies like Babel Street. Apple does have an advantage here—Atlas estimated they could locate roughly 80% of Android phones but only 25% of iPhones. That’s due to Apple’s App Tracking Transparency feature, introduced in iOS 14.5, which requires apps to get permission from users before tracking them for third-party advertising purposes. Unfortunately, many people unthinkingly grant such permissions, and location and identification data can also leak out in other ways.

Although it’s difficult to avoid being tracked by data brokers entirely, you can drastically reduce the likelihood and frequency of tracking, which helps ensure that any location information that does become available isn’t sufficient to identify you personally. Your employer may also consider your location to be sensitive information and want you to restrict it to the extent possible. To achieve this, you’ll need to adjust settings in several parts of Settings > Privacy & Security on your iPhone (and iPad, if you regularly use it in multiple locations).

Turn Off Allow Apps to Request to Track

You’ll find the most important setting in Settings > Privacy & Security > Tracking. At the top of the screen is a switch labeled Allow Apps to Request to Track. Make sure that is off! If it has been on in the past, apps that have requested permission will appear below.

By preventing apps from even asking if they can track you, you keep them from sharing a unique identifier associated with your iPhone with other apps and websites. Otherwise, advertisers can follow you from app to app and website to website, gathering information about you—often including your physical location—as you go about your life.

Don’t let apps persuade you to turn this setting on or allow them to track you. Apple’s rules explicitly forbid them from reducing functionality to those who refuse to allow tracking.

Allow Location Access Only for Apps That Need It

While you can turn off Allow Apps to Request to Track with a single switch, preventing apps from seeing your location requires more targeted work. Although Settings > Privacy & Security > Location Services has a big Location Services switch, turning that off will drastically reduce the utility of your iPhone. You won’t be able to get directions from Maps, tag photos with their location, share your location with family members, and much more.

Instead, for each app in the list, determine what level of location access you want to grant based on its function and description of why it needs access. Grant the minimal level of access necessary, which varies by app. Navigation apps need location access to work at all. Camera apps need it to geotag photos. Weather apps use it to provide custom weather reports and extreme weather notifications. But do you want to give a social media app access to your location at all times?

Apple provides five location access levels:

• Never: Choose Never for any app with questionable explanations of why location access is requested.
• Ask Next Time or When I Share: If you’re unsure if you want to allow or deny location access for an app, select this option. The app will prompt you the next time it wants your location, enabling you to make an informed decision based on your actions.
• While Using the App: For most apps you want to allow to see your location, choose While Using the App. It’s entirely reasonable that a location-requiring app be allowed to determine your location while you’re using it.
• While Using the App or Widgets: This option only appears for apps with widgets; choose it only if you use a widget that needs location access.
• Always: Grant Always access only to apps that generate location-related notifications when the app is not open. The most common example is a weather app that provides notifications of incoming storms.

The Precise Location option becomes available if you allow location access for an app. Turn it on only if the app needs to know your location within 15 to 200 feet (5 to 60 meters). An Uber or Lyft driver will need to know where to pick you up, for instance, so those apps should have Precise Location turned on, as should navigation and camera apps. For most others, turn off Precise Location. Your approximate location—a variable radius between 2.5 to 12 miles (4 and 20 kilometers)—is usually sufficient to locate you in the right part of the world.

Block Bluetooth and Local Network Access for Apps That Don’t Need It

Apps can use Bluetooth to infer your general location through interactions with other Bluetooth devices and movement patterns, so Apple requires apps to ask to use Bluetooth. As a result, just as with location, you should go through the apps listed in Settings > Privacy & Security > Bluetooth and revoke permission from any that don’t seem as though they should need it. Most will be legitimate—an app designed to communicate with a Bluetooth-connected device, for instance. Any app that needs access to Bluetooth and doesn’t have it should prompt you when you next open it.

Similarly, Apple now requires apps to request permission to use your local network. For the most part, these requests are reasonable—apps may need to discover network-connected devices like routers, printers, speakers, smart home gadgets, and more. Or games may need to discover other players on the network. However, because your network can reveal information about your location, it’s best to revoke access for any apps that don’t seem as though they should need it. There’s no harm in doing so; they’ll ask again if they need access.

Ultimately, all we can do is stay vigilant about what we’re allowing on our devices, encourage Apple to add even more privacy protections, and lobby our elected representatives for legal protection. It’s unconscionable that private companies can gather extensive location data on hundreds of millions of citizens.

For more information on all the great Apple products, features, and services, give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

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For more information on all the great Apple products, features, and services, or for more information on cybersecurity, give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

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Social Media: Scams are starting to incorporate personal information stolen in data breaches, so you may get “sextortion” threats that purport to know your phone number, address, and more.

The post Beware Fake “Sextortion” Scams first appeared on MacTech Solutions.

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The post Restrict Access to Sensitive Apps in iOS 18 and iPadOS 18 first appeared on MacTech Solutions.

Starting in macOS 15 Sequoia, iOS 18, iPadOS 18, and visionOS 2, Passwords is now a real app rather than being trapped inside Safari, System Settings, and Settings. If you have resisted using a password manager or don’t wish to continue subscribing to an alternative, give Apple’s Passwords a try. It makes creating, maintaining, and entering passwords faster, easier, and more secure than doing it by hand. Those already using a password manager can export their accounts and import into Passwords.

What You’ll Find in Passwords

We’ll focus on the Mac version here, but the other versions are nearly identical apart from their screen sizes.

The left-hand sidebar, reminiscent of Reminders, provides categories of accounts:

• All: Select All to see all your accounts, regardless of what shared group they may be in.
• Passkeys: If you have any passkeys for large websites like Apple, Google, and others, they’ll appear here.
• Codes: Passwords can create, store, and enter two-factor authentication codes for sites that support them. If you need to look one up manually because Passwords couldn’t autofill it, you’ll find the associated account here.
• Wi-Fi: This category contains stored passwords for all the known Wi-Fi networks on your device. Because known Wi-Fi networks aren’t synced between devices, the number of these will vary between your devices.
• Security: If you have any accounts with weak passwords, accounts you previously shared and stopped sharing, or accounts whose passwords were leaked in a security breach, they’ll appear here. Edit these accounts and click the Change Password button to start the process; when the password changes, they’ll disappear from this category.
• Deleted: Any accounts you delete stay here for 30 days before being deleted for good. You can delete any of these accounts immediately or restore them to their previous group.
• Shared Groups: If you use Family Sharing, you automatically get a Family Passwords group to simplify sharing important accounts with your family members. But you can also share accounts with other groups of Apple device owners. To move an account to a group, choose it from the Group pop-up menu.

The middle pane lists the accounts in the selected category. You can sort the list using the menu with vertical arrows, search for a specific account, and manually add a new one with the + button. Otherwise, scroll through the list and click an account to view it in the right-hand pane.

At the top of the right-hand pane is an AirDrop button and an Edit button. Click AirDrop to share an account with someone nearby or Edit to make changes or set up a two-factor verification code. If you want to copy information, click the User Name, Password, Verification Code, or Website item to get a Copy menu. The password becomes visible when you mouse over it. Clicking Website also offers an Open Website option and lets you add more sites where the password should autofill.

Setup Requirements

Most people shouldn’t need to do anything to start using Passwords. However, if you have trouble, check the following items:

• Turn on Password AutoFill: If your device isn’t entering passwords for you, turn on AutoFill Passwords and Passkeys in Settings/System Settings > General > AutoFill & Passwords. Also, ensure that Passwords is enabled in the AutoFill From section if multiple password managers are installed.
• Turn on iCloud Keychain: If you want your passwords to sync securely among your devices, which makes life a lot easier, go to Settings/System Settings > Your Name > iCloud > Passwords and turn on Sync This Device.
• Set up iCloud Passwords for other browsers: Apart from Safari, Chromium-based Web browsers (Arc, Brave, Google Chrome, Microsoft Edge, etc.) can access and autofill your saved passwords if you install Apple’s iCloud Passwords Chrome extension. (There’s also now an iCloud Passwords add-on for Firefox.) The overall experience is not as seamless as in Safari, requiring a once-per-launch code, and you have to create new accounts in Safari or manually in Passwords, but it works.
  
• Configure settings: Choose Passwords > Settings (or look in Settings > Apps > Passwords for iOS 18 and iPadOS 18) to access options. Generally speaking, it’s fine to keep them all turned on.
  

If you have additional questions, check Apple’s documentation for detailed instructions for all the platforms on which Passwords runs. But realistically, Passwords is easy to use, and although the app itself is new, the underlying password management features and syncing have been in place for years, so they’re stable and reliable  

For more information on all the great Apple products, features, and services, give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

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Unfortunately, NPD’s data security was lax, with the company publishing its own passwords in a file that was freely available from its homepage. How many people are affected remains unclear, though it seems likely to be hundreds of millions, if not the three billion reported by some outlets. Precisely what is included in the breach varies by person, but it includes names, physical addresses, phone numbers, dates of birth, and Social Security numbers for many. Email addresses may be included as well.

Put bluntly, this is terrible. It’s bad enough when a firm to which you’ve entrusted your data suffers a breach, but no one affected by the NPD breach had a relationship with the company. NPD was just hoovering up everything it could find and reselling it. NPD is far from alone in this field—numerous other companies do the same thing, and some of them have also suffered data breaches.

What can you do? Honestly, not much. Your data appeared in the breach through no fault of your own, so apart from generally trying to keep the amount of your personal data available online to a minimum (watch social media in particular), nothing you do will make a big difference.

You might be tempted by services that promise to “scrub the Internet!” of your data at people-search sites, but a Consumer Reports study found that they were largely ineffective, working for only about a third of the profiles tested. (The study was admittedly fairly small.) The best of the services was effective less than 70% of the time, and manually opting out at each site was slightly more effective. Plus, the study only looked at sites that offer opt-out options—with companies like NPD, there’s no way to know if they have your data or will remove it if asked.

However, several sites will now tell you if your data was included in the NPD breach, including npdbreach.com and npd.pentester.com. Keep in mind that both come from companies that also offer data removal services, although neither were included in the Consumer Reports study.

Breached companies will often offer free credit monitoring services to affected customers. That’s highly unlikely to happen with NPD because it has no business relationship with the people whose data it lost. But there’s a better approach anyway: placing a freeze on your credit reports. Doing so is free and prevents an identity thief from opening new financial accounts in your name by blocking access to your credit file from prospective creditors. Freezing your credit report has no impact on your credit score.

However, before you freeze your credit reports, check them to ensure they’re accurate. You can get free weekly credit reports from all three credit bureaus at AnnualCreditReport.com, authorized by the federal government, which also offers other useful information about protecting yourself from identity theft. If you discover any mistakes, work with the credit bureau to resolve them.

Once you’ve checked your credit reports, you can freeze them, which you need to do with each of the three credit bureaus:

• Experian: Freeze your Experian credit report online, call 1-888-397-3742, or submit a paper form.
• Equifax: Freeze your Equifax credit report online, call 1-888-378-4329, or submit a paper form.
• Transunion: Freeze your Transunion credit report online, call 1-800-916-8800, or submit a written request.

Security freezes remain in place indefinitely, and many people can leave them that way. However, you’ll need to remove the freeze temporarily if you plan to rent a new apartment or house, take out a loan, apply for a credit card, set up a new mobile phone plan or utility account, apply for a new job, or undergo a background check. All three services provide such a capability online, or you can contact them via phone or postal mail, as mentioned above. It can be hard to think about removing a freeze proactively, so if something that might involve checking your credit score fails unexpectedly, remember the freezes. You might even make an annual reminder in your calendar so you don’t go too long without remembering.

It’s a shame that data breaches have become a fact of life, but that’s unavoidable without significantly stronger privacy regulations that prevent large companies from unnecessarily storing personal data and punishing them when they don’t protect it effectively.

Concerned about your Apple devices and security? We’re here to help! Give us a call!  940-767-MACS (6227).  Or stop by MacTech Solutions, 4020 Rhea Rd, Suite 3B, Wichita Falls.  We’re open Monday thru Friday, 10am to 6pm

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The post NPD Breach Reveals Data on Hundreds of Millions, Here’s How to Respond first appeared on MacTech Solutions.

To be sure, many conversations aren’t sensitive, such as asking for a recommendation of bands similar to The Guess Who or help writing an AppleScript. But increasingly, we’re hearing about people who’ve asked an AI chatbot to analyze or summarize some information and then pasted in the contents of an entire file. Plus, services like ChatPDF and features in Adobe Acrobat let you ask questions about a PDF you provide—it can be a good way to extract content from a lengthy document.

While potentially useful from a productivity standpoint, such situations provide a troubling opportunity to reveal personally sensitive data or confidential corporate information. We’re not talking hypothetically here: Samsung engineers inadvertently leaked confidential information while using ChatGPT to fix errors in their code. What might go wrong?

The most significant concern is that sensitive personal and business information might be used to train future versions of the large language models used by the chatbots. That information could then be regurgitated to other users in unpredictable contexts. People worry about this partly because early large language models were trained on text that was publicly accessible online but without the knowledge or permission of the authors of that text. As we all know, lots of stuff can unintentionally end up on the Internet.

Although the privacy policies for the best-known AI chatbots say the right things about how uploaded data won’t be used to train future versions, there’s no guarantee that companies will adhere to those policies. Even if they intend to, there’s room for error—conversation history could accidentally be added to a training model. Worse, because chatbot prompts aren’t simple database queries, there’s no easy way to determine if confidential information has made its way into a large language model.

More down to earth, because chatbots store conversation history (some let you turn off that feature), anything added to a conversation is in an uncontrolled environment where at least employees of the chatbot service could see it, and it could be shared with other partners. Such information could also be vulnerable should attackers compromise the service and steal data. These privacy considerations are the main reason to avoid sharing sensitive information with chatbots.

Adding emphasis to that recommendation is the fact that many companies operate under master services agreements that specify how client data must be handled. For instance, a marketing agency tasked with generating an ad campaign for a manufacturer’s new product should avoid using any details about the product in AI-based brainstorming or content generation. If those details were revealed in any way, the agency could be in violation of its contract with the manufacturer and be subject to significant legal and financial penalties.

In the end, although it may feel like you’re having a private conversation with an AI chatbot, don’t share anything you wouldn’t tell a stranger. As Samsung’s engineers discovered, loose lips sink chips.

(Featured image by iStock.com/Ilya Lukichev)

Social Media: Privacy concerns are starting to crop up around conversations held with AI chatbots. For safety’s sake, never share anything with a chatbot that you wouldn’t tell a stranger.

The post Loose Lips Sink Chips: Beware What You Say to AI Chatbots first appeared on MacTech Solutions.

In essence, Apple allowed the passcode, which could be determined by shoulder surfing, surreptitious filming, or social engineering, to be too powerful, and criminals took advantage of the vulnerability. It’s best to use Face ID or Touch ID, especially in public, but some people continue to rely solely on the passcode.

Apple has now addressed the problem for iPhone users with the new Stolen Device Protection feature in iOS 17.3. It protects critical security and financial actions by requiring biometric authentication—Face ID or Touch ID—when you’re not in a familiar location like home or work. The most critical actions also trigger an hour-long security delay before a second biometric authentication. We recommend everyone who uses Face ID and Touch ID turn on Stolen Device Protection. The feature is not available for the iPad or Mac, but neither is as likely to be used in places like the crowded bars where many iPhones have been snatched.

How Stolen Device Protection Works

The location aspect of Stolen Device Protection is key. When you’re in a “significant location,” a place your iPhone has determined you frequent, you can do everything related to security and financial details just as you have been able to in the past, including using the passcode as an alternative or fallback.

However, when you’re in an unfamiliar location, as you would likely be if you were out in public where someone might steal your iPhone, Stolen Device Protection requires biometric authentication to:

• Use passwords or passkeys saved in Keychain
• Use payment methods saved in Safari (autofill)
• Turn off Lost Mode
• Erase all content and settings
• Apply for a new Apple Card
• View an Apple Card virtual card number
• Take certain Apple Cash and Savings actions in Wallet (for example, Apple Cash or Savings transfers)
• Use your iPhone to set up a new device (for example, Quick Start)

Some actions have even more serious consequences, so for them, Stolen Device Protection requires biometric authentication, an hour security delay—shown with a countdown timer—and then a second biometric authentication. The delay reduces the chances of an attacker forcing you to authenticate with the threat of violence. You’ll need to go through the double authentication plus delay when you want to:

• Change your Apple ID password (Apple notes this may prevent the location of your devices from appearing on iCloud.com for a while)
• Sign out of your Apple ID
• Update Apple ID account security settings (such as adding or removing a trusted device, Recovery Key, or Recovery Contact)
• Add or remove Face ID or Touch ID
• Change your iPhone passcode
• Reset All Settings
• Turn off Find My
• Turn off Stolen Device Protection

There are a few caveats to keep in mind:

• The iPhone passcode still works for purchases made with Apple Pay, so a thief could steal your passcode and iPhone and buy things.
• Although Apple says it’s required, you can turn off Significant Locations to require the extra biometric authentication and security delay everywhere. That would eliminate the worry about a thief using Significant Locations to go to your most recent familiar spot in an attempt to sidestep the extra authentication.
• If you plan to sell, give away, or trade in your iPhone, make sure to turn off Stolen Device Protection first. Once it’s out of your physical control, no one else will be able to reset it.

Turn On Stolen Device Protection

Before you get started, note that Apple says you must be using two-factor authentication for your Apple ID (everyone should be anyway), have a passcode set up for your iPhone (ditto), turn on Face ID or Touch ID, enable Find My, and turn on Significant Locations (Settings > Privacy & Security > Location Services > System Services > Significant Locations), although this last one doesn’t actually seem to be required.

Then, go to Settings > Face ID/Touch ID & Passcode, enter your passcode, and tap Turn On Protection. (If it’s enabled, tap Turn Off Protection to remove its additional safeguards.)

Once Stolen Device Protection is on and you’re in an unfamiliar location, the actions listed above will require either biometric authentication or two biometric authentications separated by the hour-long security delay.

There is one group of people who should not turn on Stolen Device Protection: those for whom Face ID or Touch ID don’t work. Most people have no trouble with Apple’s biometric technologies, but some people have worn off their fingerprints or have other physical features that confuse Touch ID or, less commonly, Face ID.

If that’s you, stick with our general recommendation for discouraging possible iPhone thefts: Never enter your iPhone passcode in public where it could be observed.

(Featured image by iStock.com/AntonioGuillem)

The post Use iOS 17.3’s Stolen Device Protection to Reduce Harm from iPhone Passcode Thefts first appeared on MacTech Solutions.

• People you trust report receiving email that you didn’t send.
• Social media friend requests are made to people you don’t know, or messages you don’t recognize are sent from your account.
• Although you’re certain you have the correct password, you can’t log in to an account.
• You become aware of your personal data appearing in places it shouldn’t.
• Unknown charges or transfers appear in a bank or credit card account.

However, attackers will also try to fool you into thinking an account has been compromised to get you to enter passwords or financial information on a website designed to steal data. Don’t assume you’ve been hacked just because you received a phishing email saying so or because you see unexpected notifications claiming your computer is infected. No legitimate entity will ever send such email, and the only notification about malware you should ever see would come from anti-malware software you installed.

(Speaking of malware, dealing with that is a topic for another day—we’re focusing on online accounts in this article. Nonetheless, if one of your accounts has been compromised, it’s also worth scanning your Mac with the free version of Malwarebytes or VirusBarrier Scanner, just in case.)

First off, don’t panic. It’s important to take a deep breath, document everything you see with screenshots (press Command-Shift-5), and move quickly to regain control over whatever accounts were hacked and prevent others from falling prey to the attacker.

When you suspect an account has been compromised, try to verify the problem. Do the following:

• Alert techs: If the account in question is for work, immediately alert your IT department and follow their instructions. If it’s a personal account, contact us. Tell whoever is helping you that you have screenshots you can send and be ready to forward any suspicious messages you have as well.
• Gather evidence: Ask the person who told you about the problem to forward the message they received to another of your email addresses, or to a close friend or family member so you can see what’s being said in your name. Scrutiny of the fake message may reveal information about what has happened, though you may need help from someone with more technical experience.
• Examine email: Since email account breaches are the most concerning (because they can be used to reset passwords elsewhere), scan your email for messages you didn’t send or replies to such messages. Along with the Inbox, look in the Sent mailbox and the Trash. Also, check your settings and filters to ensure incoming messages aren’t being forwarded elsewhere and then deleted.
• Check social media: Connect to all your social media accounts—even those you don’t use regularly—and look for posts, friend requests, messages, or anything else that suggests an attacker has been impersonating you.
• Audit accounts: Log in to important accounts and look for suspicious activity, such as login attempts from unfamiliar locations or IP addresses or changes to account settings.

If you find evidence to suggest that one or more of your accounts have been compromised, follow these steps:

• Immediately change the passwords for any affected accounts. We always recommend using a password manager like 1Password to generate strong, random passwords.
• Whenever possible, turn on two-factor authentication.
• If available for the account in question, follow advice from the service. Apple, Facebook, Google, Instagram, Microsoft, and Twitter all have advice on how to respond, as will many other companies.
• Review account settings for unauthorized changes, especially recovery options like backup phone numbers and email addresses.
• Look through your accounts in your password manager and change the passwords for the most important ones and any that might be related.
• If you can’t get into an account because the password has been changed, make sure you have sole control of your email account and then trigger a password reset.
• For affected financial accounts, along with changing the password, immediately call the institution and ask for their help locking the account to prevent any transfers.
• If your email account was used to send phishing messages to contacts, you should alert any friends, family, and colleagues who might have received the messages that your account was hacked and that the previous message wasn’t from you.

Security breaches are stressful, we know, but it’s imperative that you deal with them right away. The longer you wait, the more damage the attacker can cause, including stealing your money, impersonating you, scamming your friends and family, and compromising your employer’s systems. We’re here to help.

(Featured image by iStock.com/PUGUN SJ)

The post Help! My Account Has Been Hacked—What Should I Do? first appeared on MacTech Solutions.

Hide Windows when Clicking on the Desktop

The most immediately surprising thing you’ll notice when you upgrade to Sonoma is that clicking an empty area on the desktop moves all windows off to the side to give you full access to icons and widgets on your desktop. It’s not a bad feature, but if you’re accustomed to clicking the desktop simply to switch to the Finder, it can be off-putting. To keep windows where they are, open System Settings > Desktop & Dock, and under Desktop & Stage Manager, where it says “Click wallpaper to reveal desktop,” choose Only in Stage Manager.

Apple has introduced additional interlocking settings here, so you might want to play with them to see if they support your preferred working style. In particular, note the Show Items checkboxes—if you don’t like seeing all your desktop icons, deselect the On Desktop box to make those icons appear only when you click the desktop.

Print Queue Apps Are Now Part of Print Center

For many years, when you printed from a Mac, a print queue app launched to show the progress of your print job and quit automatically once the job was completed. Some people kept those print queue apps in the Dock afterward, perhaps as a way of accessing a multifunction printer’s scanner. Upgrading to macOS 14 Sonoma broke those Dock icons because individual print queue apps have been replaced by the new Print Center app.

Print Center now launches automatically to show print job progress, but you can also open it manually from the Application folder’s Utilities folder. It also offers options to manage the printer and launch Image Capture, Apple’s default interface for scanning. If you’ve been surprised by printing changes in Sonoma, take a few minutes to familiarize yourself with Print Center.

Gestures Can Trigger Fireworks and Other Effects

In Sonoma, when you’re in a video call using FaceTime, Zoom, Webex, or another supported videoconferencing app, making certain hand gestures will trigger special effects. (This works only on a Mac with Apple silicon or when using an iPhone as your webcam.) These reactions are fun… except when they’re not. A double thumbs-down gesture that generates rain during a therapy session may be utterly inappropriate, and causing balloons to fall during a serious business meeting just because you inadvertently made a V with your index and middle fingers might not be considered amusing. Here are the gestures and what they trigger.

To ensure you don’t accidentally generate a reaction with a stray gesture, click the green video camera icon that appears in your menu bar when using one of the apps that supports reactions. (You must be actively sending video—just having the app open may not be sufficient to make the green icon appear.) Then click Reactions under your preview so it goes from having a green icon to a gray icon. Reactions are now disabled. That app should remember your preference, but you’ll have to turn off reactions separately in every app where they’re available.

New Privacy Awareness Icons

That green video camera icon that appears in your menu bar when sending video in Sonoma isn’t the only one that can appear in that spot, and we’ve fielded questions from people who are surprised and confused by these icons appearing. Don’t worry; they aren’t an indication of malware on your Mac! Apple added them so you’d always be aware when an app was using your Mac’s camera or microphone, or recording the screen. You can think of them as an expansion of the tiny green LED that lights up next to the Mac’s camera when it’s in use.

The three icons you might see are:

• Green camera, which indicates that the Mac’s video camera is in use. The microphone may also be active, but that’s not indicated separately.
• Orange microphone, which shows that the Mac’s mic is recording audio.
• Purple screen, which tells you that an app is recording your screen. Beyond screen-sharing apps, other apps like screenshot utilities can trigger this icon.

Click the icon to see what app is involved. You could even see multiple apps listed at the top, if several apps are recording the screen, for instance.

If you’ve switched to Sonoma already, we hope this quick tour of a few potentially confusing features has helped explain what’s going on. And if you’re still waiting to install Sonoma—which is fine!—remember to come back to this article when you decide to upgrade.

(Featured image based on an original by iStock.com/fizkes)

The post Four Solutions to Gotchas in macOS 14 Sonoma first appeared on MacTech Solutions.

Websites that rely on advertising or user tracking prefer that everyone click Accept All, but because of the EU requirement for informed consent, they have to tell you more about the cookies they use, explain why they want to use them, and allow you to reject types of cookies. Clicking Customize in the cookie consent popup above presents this expanded view. So many details!

On the one hand, thanks to the EU for working to safeguard user privacy. Without laws like the ePrivacy Directive and the overarching General Data Protection Regulation (GDPR), the Web would be even more of a sausage factory that grinds up and sells our personal data.

On the other hand, could cookie consent popups on nearly every website be any more annoying?!? While it’s a nice idea that we provide informed consent for cookies, few people have the time and inclination to read all this and make an informed decision. If you’re like us, you’re probably mashing Reject All as fast as you can. And even that is more effort than you’d prefer to expend.

Happily, there are Web browser extensions that can simplify your life, responding to cookie consent popups automatically using preferences you set once. Why can’t Web browsers do this themselves? They could, and the privacy-focused Brave does, but the W3C’s Platform for Privacy Preferences working group’s recommendations for standardizing behavior around privacy were ignored by browser makers and dropped back in 2006.

Two browser extensions we’ve tested successfully in multiple Mac browsers are Consent-O-Matic and Super Agent. They work by learning how to interact with the common consent popups (many of which come from Consent Management Platforms like Osano and CookieYes) and automatically clicking the switches to match your preferences. More specifically, the Hush extension blocks cookie consent popups in Safari on the iPhone, iPad, and Mac.

Consent-O-Matic

The open-source Consent-O-Matic is free from privacy researchers at Aarhus University. It comes as a Chrome extension that works with Google Chrome (and other Chromium browsers like Arc, Brave, and Edge, shown below), as an add-on for Firefox, and as an extension for Safari on the Mac and Safari in iOS and iPadOS. Consent-O-Matic works reasonably well on the Mac; in testing, it wasn’t effective enough in Safari on the iPhone and iPad to be worth installing. Installation and interface vary by browser—the Chrome extension is shown below.

By default, Consent-O-Matic allows no cookies, though we recommend enabling the Preferences and Functionality option and, if you’re feeling generous toward websites, the Performance and Analytics option. The first option improves your experience on any site where it’s helpful for it to remember information about you, and the second allows the website admins to collect metrics on how the site is being used. If a site doesn’t work correctly with Consent-O-Matic enabled, you can turn off the extension for just that site. In the Display preferences, you can choose whether Consent-O-Matic minimizes consent popups or hides them entirely, and on the About screen, you’ll see how many clicks it has saved you.

Super Agent

Super Agent seems to focus its paid plans on its version for the iPhone and iPad, but we didn’t find it effective enough there to install. On the Mac, however, Super Agent is free and works well, perhaps a bit more so than Consent-O-Matic. It’s available as a Chrome extension for Google Chrome and other Chromium browsers, as a Firefox add-on, and as a Safari extension. Installation and interface vary by browser—the Chrome extension is shown below.

Your first task in Super Agent is to set your preferences for cookies to accept. Again, we recommend enabling Functional cookies; turn on Performance cookies if you wish. Leave Advertising and Other cookies off.

Although it’s not required, you can create a Super Agent account and enable the Consent Trail switch to see a list of the sites whose cookie consent popups Super Agent filled out for you. It’s end-to-end encrypted so that only you can see the data, but if you’re particularly concerned about privacy, don’t turn it on.

Hush

What about the iPhone and iPad, or those who care only about Safari on the Mac? We recommend Joel Arvidsson’s Hush, which bills itself as a nag blocker. It’s a free download from the App Store, and once it’s on your device, you enable it in Settings > Safari > Extensions > Hush (iOS/iPadOS) or Safari > Settings > Extensions (Mac).

That’s it. From then on, it silently blocks cookie consent popups—it doesn’t attempt to register your preferences like Consent-O-Matic and Super Agent. As a result, it might cause problems if a site requires that you accept some cookies for it to function correctly. We haven’t encountered such a site yet, but it’s not impossible. If that happens on an iPhone or iPad, tap the AA button in the Safari address bar and then Turn On Content Blockers; on the Mac, choose View > Reload Without Content Blockers.

The Web is an ever-evolving place, so there’s no guarantee that these extensions will respond to or block every cookie consent popup. But you can report missed sites to the Content-O-Matic and Super Agent developers, and Joel Arvidsson releases regular updates to block more nags and fix partially broken websites.

If you use only Safari for Web browsing, Hush could be all you need on all your Apple devices. Those who rely on other Web browsers on the Mac can pick either Consent-O-Matic or Super Agent to supplement Hush on the iPhone and iPad.

(Featured image by iStock.com/Pla2na)

The post Tired of Nonstop Cookie Popups? Dismiss Them Automatically with These Extensions first appeared on MacTech Solutions.

PDF provides options for password-protecting documents for just these reasons, and you can add such protection to your PDFs in both Apple’s Preview and Adobe Acrobat. We’ll explain how to do that, but before we do, we want to share some best practices to increase the likelihood that your PDFs will remain protected as you wish.

Also, if you’re looking for a comprehensive solution to protecting lots of documents for a wide variety of situations, you’d be better off investigating document digital rights management systems along the lines of LockLizard and Vitrium.

Best Practices for Password-Protecting PDFs

There’s no such thing as perfect security, especially when you want to share information with others rather than just keeping it as your own secret. But you can increase the security of shared documents with these best practices.

• Use strong passwords: All PDF passwords should be longer than 12 characters and include uppercase and lowercase letters, numbers, and punctuation, without using dictionary words or well-known number/letter substitutions. A plethora of online PDF unlocking tools can remove weak passwords, and passwords should be strong enough to withstand brute force and dictionary attacks from a determined attacker who could bring significant computing resources to bear.
• Focus on Document Open passwords: PDFs can have two passwords: the Document Open password that users must enter to open the document and a Permissions password that restricts actions like editing, printing, and copying. Even if you mainly want to restrict actions, it’s worth setting a Document Open password because the Permissions password’s restrictions can be bypassed by third-party utilities or by screenshots and Live Text.
• Share passwords out of band: When sharing a protected PDF with someone, send them the password via a different communications channel. So, if you email the PDF, give them the password via Messages or a voice call. That way, if an attacker gains access to the PDF, they won’t also have the password sitting next to it.
• Educate recipients: When you share a user password with someone else, they can give it to anyone they want and, depending on how you set things up, remove the protection from the document. In short, your document security is only as strong as your recipients want it to be, so make sure to communicate your wishes to them.
• Watermark documents: Along those lines, it may be worth adding a header/footer or watermark that identifies the document as Confidential or Draft to clarify why it shouldn’t be shared.
• Avoid online tools: Numerous websites offer PDF utility functions, such as adding passwords, watermarking, merging and splitting, conversion, and more. There’s no harm in using them with documents you don’t care about, but if you’re concerned enough to password-protect a PDF, don’t upload it to a website with unknown security and document retention policies.
• Clear metadata: Passwords protect PDF content, but not necessarily metadata that might include the author’s name, employer, and keywords.
• Use Adobe Acrobat: Apple’s Preview is a decent PDF app and offers basic password-protection capabilities, but for more protection capabilities and options, use the full-featured Adobe Acrobat. Preview is OK for those who need to protect an occasional PDF, but Acrobat is a better choice if protecting PDFs is essential for your situation.

Password-Protect a PDF Using Preview

It’s easy to add password protection to a PDF with Preview. Apple recommends a slightly fussier approach that involves setting the permissions during an export, although we didn’t find that it made any difference. Apple is likely trying to get you to make a copy so you don’t password-protect your original, but it’s easier to duplicate the file in the Finder first with File > Duplicate. Here’s the simple method:

1. With a copy of a PDF open in Preview, choose File > Edit Permissions to display the permissions dialog.
   
2. Select Require Password To Open Document, and enter the desired Document Open password twice.
3. Deselect desired checkboxes in the Permissions section to restrict those activities.
4. Enter the Owner (Permissions) password twice at the bottom of the dialog. It should be different from the Document Open password. Either will open the document, but only the Owner (Permissions) password will allow the document to be printed, copied, or edited as per those checkboxes.
5. Click Apply and save the document.

Password-Protect a PDF Using Adobe Acrobat

Adobe has extensive instructions on password-protecting PDFs using Acrobat in different scenarios, but the basics are still simple.

1. With a copy of a PDF open in Acrobat, choose File > Protect Using Password to open the password dialog.
   
2. Select Viewing to add a Document Open password or Editing to add a Permissions password.
3. Enter the password, and retype it to confirm it.
4. Click Apply and save the document.

For a simple Document Open password, you’re all done, but if you want to set specific printing, editing, and copying restrictions, follow these steps:

1. Choose Edit > Protection > Security Properties to open the Document Properties dialog with the Security tab selected.
   
2. Next to Security Method (which should be set to Password Security), click Change Settings to open the Password Security – Settings dialog.
   
3. In the Permissions section, select the desired options to restrict printing, editing, and copying text in various ways.
4. Click OK and, when prompted, confirm the passwords you’ve entered.
5. Dismiss the Document Properties dialog and save the document.

Password-protecting a PDF can be helpful when you want to ensure a PDF containing sensitive information can’t be viewed or edited by the wrong people. Make sure to use strong passwords since weak passwords are so easily removed!

(Featured image based on an original by iStock.com/Thitichaya Yajampa)

The post Want to Password-Protect a PDF? Follow These Best Practices first appeared on MacTech Solutions.