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	<title>troubleshooting - MacTech Solutions</title>
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		<title>Still Using Legacy Outlook for Mac? Plan Your Switch Now</title>
		<link>https://mactech-solutions.com/still-using-legacy-outlook-for-mac-plan-your-switch-now/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Tue, 10 Nov 2026 15:00:00 +0000</pubDate>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Microsoft]]></category>
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					<description><![CDATA[If you’ve kept Outlook for Mac in its older, familiar interface, you may need to switch soon to keep receiving email. Microsoft says legacy Outlook for Mac will stop connecting to Exchange Online mailboxes starting in October 2026. Those are the mailboxes commonly used for business email through Microsoft 365. Before switching to the current [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>If you’ve kept Outlook for Mac in its older, familiar interface, you may need to switch soon to keep receiving email. Microsoft says <a href="https://support.microsoft.com/en-us/outlook/end-of-support-for-legacy-outlook-for-mac" target="_blank" rel="noopener">legacy Outlook for Mac will stop connecting to Exchange Online mailboxes starting in October 2026</a>. Those are the mailboxes commonly used for business email through Microsoft 365.</p>
<p>Before switching to the current Outlook for Mac, back up any data stored only on your Mac and check whether the features you rely on will still be available.</p>
<h3>What Is Changing?</h3>
<p>Legacy Outlook connects to Exchange Online through Exchange Web Services, usually abbreviated EWS. Microsoft is retiring that connection method. The current Outlook for Mac remains supported.</p>
<p>Microsoft’s <a href="https://techcommunity.microsoft.com/blog/exchange/exchange-online-ews-your-time-is-almost-up/4492361" target="_blank" rel="noopener">updated EWS retirement plan</a> describes a phased process beginning in October 2026. Your IT administrator may be able to keep legacy Outlook connected temporarily after October 2026, but Microsoft will shut down that connection method completely on April 1, 2027. (Yes, April Fools’ Day.)</p>
<p>If your administrator extends access, agree on a firm date to finish the move.</p>
<h3>Check Whether You’re Using Legacy Outlook</h3>
<p>Updating Outlook doesn’t always move you out of the legacy experience. Look for an enabled Legacy Outlook switch in the Outlook window. Microsoft’s <a href="https://support.microsoft.com/en-us/outlook/outlook-for-mac" target="_blank" rel="noopener">instructions for the current experience</a> say to turn that switch off to move to the redesigned Outlook.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11806" src="https://mactech-solutions.com/wp-content/uploads/2026/10/legacy-outlook-switch.png" alt="" width="500" height="167" srcset="https://mactech-solutions.com/wp-content/uploads/2026/10/legacy-outlook-switch.png 500w, https://tcn.tidbits.com/wp-content/uploads/2026/10/legacy-outlook-switch-480x160.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 500px, 100vw" /></p>
<p>You can also check the Help menu. If it includes Revert to Legacy Outlook, you’re already using the newer interface. If neither control appears, ask IT which version and mode you’re using.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11809" src="https://mactech-solutions.com/wp-content/uploads/2026/10/revert-to-legacy-outlook.png" alt="" width="500" height="358" srcset="https://mactech-solutions.com/wp-content/uploads/2026/10/revert-to-legacy-outlook.png 500w, https://tcn.tidbits.com/wp-content/uploads/2026/10/revert-to-legacy-outlook-480x343.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 500px, 100vw" /></p>
<h3>Does the Deadline Apply to You?</h3>
<p>Microsoft lists different deadlines depending on your Outlook license and where your email is hosted:</p>
<ul>
<li><b>Microsoft 365 business email:</b> Legacy Outlook users with Exchange Online mailboxes need to move to the current Outlook.</li>
<li><b>Microsoft 365 Personal or Family:</b> Legacy Outlook support ends in October 2026. The Exchange Online cutoff doesn’t set a disconnection date for third-party accounts such as Gmail or iCloud.</li>
<li><b>Exchange Subscription Edition on your organization’s servers:</b> Microsoft lists legacy support through October 9, 2029, with security updates and technical assistance on a best-effort basis.</li>
<li><b>Office LTSC 2024:</b> Microsoft lists the same limited support through October 9, 2029. Even with that license, legacy Outlook will lose access to Exchange Online as EWS shuts down.</li>
</ul>
<p>For the complete license-by-license breakdown, see <a href="https://support.microsoft.com/en-us/outlook/end-of-support-for-legacy-outlook-for-mac" target="_blank" rel="noopener">Microsoft’s support timeline table</a>. If you’re unsure where your work email is hosted, ask your IT provider.</p>
<h3>Protect Your Local Data</h3>
<p>Start with a current backup of your Mac. Then look for anything stored only in Outlook on that computer, particularly folders under On My Computer. Pay special attention to local calendars, contacts, and previously imported archives. Signing in to the same account elsewhere won’t recover locally stored information.</p>
<p>For an additional safety copy, legacy Outlook can <a href="https://support.microsoft.com/en-us/outlook/export-items-to-an-archive-file-in-outlook-for-mac" target="_blank" rel="noopener">export messages, contacts, and other items to an .olm archive</a>. Microsoft’s instructions start with Export on the Tools tab; some versions offer it in the File menu. Save the completed archive somewhere included in your backups.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11804" src="https://mactech-solutions.com/wp-content/uploads/2026/10/legacy-outlook-export.png" alt="" width="500" height="112" srcset="https://mactech-solutions.com/wp-content/uploads/2026/10/legacy-outlook-export.png 500w, https://tcn.tidbits.com/wp-content/uploads/2026/10/legacy-outlook-export-480x108.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 500px, 100vw" /></p>
<p>The <a href="https://techcommunity.microsoft.com/blog/microsoft365insiderblog/local-folders-now-available-in-the-new-outlook-for-mac/4217244/" target="_blank" rel="noopener">migration announcement</a> says local tasks and notes aren’t transferred. Microsoft’s <a href="https://support.microsoft.com/en-us/outlook/outlook-for-mac-features" target="_blank" rel="noopener">current feature comparison</a> also lists the in-app Notes and Tasks modules as upcoming and Public Folders as unavailable. If you rely on those features, arrange another way to access the information before switching.</p>
<h3>Switch and Test Your Usual Tasks</h3>
<p>Once you’ve backed up your data and checked the features you need, turn off the Legacy Outlook switch. If it’s missing, check for an update with <b>Help > Check for Updates</b>. On a company-managed Mac, contact IT if the switch or update is unavailable.</p>
<p>If your local folders haven’t appeared, look for Import On My Computer Data in the File menu, or an Import Now button under On My Computer. Microsoft <a href="https://techcommunity.microsoft.com/blog/microsoft365insiderblog/local-folders-now-available-in-the-new-outlook-for-mac/4217244/" target="_blank" rel="noopener">documents both ways to start the import</a>. Follow the prompts, then check the imported contents. Menu wording can vary by version; if neither option appears, get help before deleting or recreating your Outlook profile.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11808" src="https://mactech-solutions.com/wp-content/uploads/2026/10/outlook-import.png" alt="" width="500" height="365" srcset="https://mactech-solutions.com/wp-content/uploads/2026/10/outlook-import.png 500w, https://tcn.tidbits.com/wp-content/uploads/2026/10/outlook-import-480x351.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 500px, 100vw" /></p>
<p>After switching and completing any local import, work through these steps:</p>
<ol>
<li><b>Accounts:</b> Confirm that expected folders and recent messages appear. Send a test message and verify that you receive a reply.</li>
<li><b>Calendars and contacts:</b> Review upcoming appointments and confirm access to shared calendars and important contacts.</li>
<li><b>Local archives:</b> Find several older messages and open their attachments. Keep your original data and backups until you’ve verified the migration.</li>
<li><b>Features you use:</b> Check your signatures, important rules, shared mailbox access, and essential add-ins.</li>
</ol>
<p>If something fails, tell your help desk or IT provider what you were trying to do and what happened. For example, name the shared mailbox you can’t open and include any error message. Microsoft directs personal-account users to <b>Help > Contact Support</b>.</p>
<p>If your organization offers Outlook on the Web, confirm that you can sign in and use it as a fallback if the desktop app has problems. However, note that it won’t replace access to information stored locally on your Mac.</p>
<p>Contact us if you need help moving local archives or setting up shared accounts.</p>
<p>(Featured image by iStock.com/Rawf8)</p>
<hr />
<p>Social Media: Microsoft says legacy Outlook for Mac will stop connecting to Exchange Online mailboxes starting in October 2026. Check which Outlook experience you’re using, protect local archives, and test essential features when you switch.</p>
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		<title>Follow These Steps When Switching to a New iPhone 18</title>
		<link>https://mactech-solutions.com/follow-these-steps-when-switching-to-a-new-iphone-18/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 04 Sep 2026 20:04:35 +0000</pubDate>
				<category><![CDATA[How-To]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[troubleshooting]]></category>
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		<category><![CDATA[switch]]></category>
		<category><![CDATA[transfer]]></category>
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		<guid isPermaLink="false">https://mactech-solutions.com/?p=58268</guid>

					<description><![CDATA[Follow These Steps When Switching to a New iPhone 18 Are you considering getting one of Apple’s new iPhone 18 models? While it’s tempting to unbox a new iPhone and dive right in, a methodical setup will save you from potential frustrations down the road. When you’re ready to transfer your data—and, for many people, [&#8230;]]]></description>
										<content:encoded><![CDATA[
<div class="sp-hero-dark">
    <h1>Follow These Steps When Switching to a New iPhone 18</h1>
</div>



<iframe width="560" height="349" src="https://www.youtube.com/embed/gGftJwMa84M" frameborder="0" allowfullscreen="0"></iframe><p>Are you considering getting one of Apple’s new iPhone 18 models? While it’s tempting to unbox a new iPhone and dive right in, a methodical setup will save you from potential frustrations down the road. When you’re ready to transfer your data—and, for many people, that means much of your digital life—to the new iPhone, follow these step-by-step instructions. For visual learners, Apple also provides a <a href="https://www.youtube.com/watch?v=gGftJwMa84M" target="_blank" rel="noopener">video showing how to transfer your data and set up a new iPhone</a>.</p>
    <div class="sp-post-image" style="margin: 1.5em 0; text-align: center;">
      <img decoding="async" width="622" height="350" src="https://mactech-solutions.com/wp-content/uploads/2026/10/inline-1.jpg" alt="Follow These Steps When Switching - MacTech Solutions" class="wp-image-58713 size-full" loading="lazy" srcset="https://mactech-solutions.com/wp-content/uploads/2026/10/inline-1.jpg 622w, https://mactech-solutions.com/wp-content/uploads/2026/10/inline-1-480x270.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 622px, 100vw" />
    </div>
<ol>
<li>Ensure that both your current iPhone and Apple Watch (if you have one) are running the latest versions of iOS and watchOS. These updates can take a while to install, so don’t leave them for the last minute.</li>
<li>Have your login details ready: you’ll need your iPhone and Apple Watch passcodes, along with your Apple Account email address and password.</li>
<li>Back up your old iPhone to <a href="https://support.apple.com/en-us/108366" target="_blank" rel="noopener">iCloud</a> or your <a href="https://support.apple.com/en-us/108796" target="_blank" rel="noopener">Mac</a>. If you back up to a Mac, make sure you <a href="https://support.apple.com/en-us/108353" target="_blank" rel="noopener">encrypt the backup</a> (and record the encrypted backup password!) so it includes passwords, Wi-Fi settings, browsing history, Health data, and call history. For safety, consider backing up to both iCloud and your Mac. iCloud backups are typically more straightforward and avoid issues like unreliable USB cables. If you don’t usually back up to iCloud, Apple offers <a href="https://support.apple.com/en-us/104980" target="_blank" rel="noopener">temporary iCloud storage</a> for 21 days when transferring to a new iPhone, with another 21 days if your new iPhone doesn’t arrive in time. To make a temporary iCloud backup, go to <b>Settings > General > Transfer or Reset iPhone</b> and tap Get Started under Prepare for New iPhone. The temporary backup sticks around for 7 days after you restore it to the new iPhone.</li>
<li>If you have an Apple Watch, you can <a href="https://support.apple.com/en-us/104956" target="_blank" rel="noopener">transfer it to the new iPhone</a> during setup. If the automatic transfer doesn’t work for some reason, you can manually <a href="https://support.apple.com/en-us/108372" target="_blank" rel="noopener">unpair the Apple Watch</a> from the old iPhone and pair it again with the new one. If you choose the manual route with a cellular Apple Watch, you’ll be prompted to keep or remove your cellular plan; be sure to keep the plan to continue using it after you re-pair.</li>
<li>If you ordered your new iPhone through Apple and linked it to your cellular carrier account at purchase, or bought it directly from your carrier, your phone number usually transfers automatically during activation. If the transfer doesn’t happen automatically and your carrier supports <a href="https://support.apple.com/en-us/118669" target="_blank" rel="noopener">eSIM Quick Transfer</a>, Setup Assistant will guide you through transferring your eSIM directly from your old iPhone.</li>
<li>Use Apple’s <a href="https://support.apple.com/en-us/102659" target="_blank" rel="noopener">Quick Start</a> to set up the new iPhone. Put your old iPhone nearby, follow the on-screen instructions, and use it to scan the animation that appears on the new iPhone. When Quick Start asks how you want to transfer your data, you have two main choices: iCloud or a direct transfer. Neither is especially quick, so start only when you have plenty of time. (If your old iPhone isn’t available or Quick Start fails, you can instead set up the new iPhone manually and restore from an iCloud or Mac backup.)
<ul>
<li><a href="https://support.apple.com/en-us/108344" target="_blank" rel="noopener"><b>Download from iCloud</b></a><b>:</b> Restore from your old iPhone’s iCloud backup. This approach lets you begin using the new iPhone while apps and data continue downloading in the background. After connecting the new iPhone to Wi-Fi and choosing Download from iCloud, select the correct backup—probably the most recent one you just created.</li>
<li><a href="https://support.apple.com/en-us/102659" target="_blank" rel="noopener"><b>Transfer from iPhone</b></a><b>:</b> Transfer your apps, data, and settings directly from the old iPhone, either wirelessly or with a <a href="https://support.apple.com/en-us/117383" target="_blank" rel="noopener">wired connection</a>—a wired connection can be useful if wireless migration proves unreliable, but there’s no way to know which will be faster. With a direct transfer, regardless of wired or wireless, both iPhones remain unavailable until the process finishes. For wireless transfers, keep them near each other and plugged into power.</li>
<li><a href="https://support.apple.com/en-us/120001" target="_blank" rel="noopener"><b>Finder or iTunes</b></a><b>:</b> Although Apple still supports restoring your old iPhone’s data from a backup saved to your Mac, it gets the least attention these days, and we would resort to it only if the Quick Start methods failed. When you get to the Transfer Apps &#038; Data screen on the new iPhone, tap From Mac or PC, connect the new iPhone to your Mac, open a Finder window (or iTunes on macOS 10.14 Mojave or earlier), select the iPhone, click Restore Backup, and choose the appropriate backup.</li>
</ul>
</li>
<li>Complete <a href="https://support.apple.com/en-us/102156" target="_blank" rel="noopener">post-transfer tasks</a>. Some app data needs to sync, so open the Mail, Contacts, and Calendar apps to check for your information; it may take a few minutes to populate. Verify you can make and receive calls. You’ll need to <a href="https://support.apple.com/en-us/108398" target="_blank" rel="noopener">add your payment cards to Apple Pay</a>, and transfer or re-add any <a href="https://support.apple.com/en-us/105079" target="_blank" rel="noopener">transit</a> or ID cards that don’t appear in Wallet. If necessary, <a href="https://support.apple.com/en-us/109015" target="_blank" rel="noopener">pair your Apple Watch</a> with the new iPhone. Also, <a href="https://support.apple.com/en-us/105108" target="_blank" rel="noopener">pair your Bluetooth accessories</a>—you shouldn’t need to re-pair <a href="https://support.apple.com/en-us/104989" target="_blank" rel="noopener">AirPods</a>, which sync automatically via iCloud. Apps might ask you to log in again and grant notification permissions, and you might need to re-download content and in-app purchases.</li>
<li>If you rely on Apple’s <a href="https://support.apple.com/en-us/120758" target="_blank" rel="noopener">Passwords app</a> for passwords, passkeys, and two-factor authentication codes, everything should sync via your iCloud account, assuming you have Passwords &#038; Keychain enabled in iCloud. <a href="https://support.1password.com/sync/" target="_blank" rel="noopener">1Password</a> and other password managers also usually sync via an online account. Two-factor authentication apps like <a href="https://help.twilio.com/articles/19752864972955" target="_blank" rel="noopener">Authy</a> and <a href="https://support.google.com/accounts/answer/1066447?hl=en&#038;co=GENIE.Platform%3DiOS&#038;oco=0" target="_blank" rel="noopener">Google Authenticator</a> may need additional configuration—confirm that your codes appear on the new iPhone. Regardless, verify that you can log in to key accounts before wiping the old phone.</li>
<li>If your employer or school requires you to register your iPhone for access to organizational systems, verify that everything works before erasing your old phone. Authentication apps, VPNs, device-management systems, and other security services may treat the new iPhone as a new device and require you to sign in again, re-register it, or obtain approval from your IT department. Test these services on the new iPhone while the old one is still available in case you need it to approve a login or transfer an account.</li>
</ol>
<p>Although Apple works hard to make transferring from an old iPhone to a new one as smooth as possible, some things may not transfer perfectly. We strongly recommend keeping your old iPhone for a week or so to ensure the new one can do everything the old one did. During that time, thoroughly test the new iPhone, checking each app you need. Once you’re confident the new iPhone is working well, follow Apple’s <a href="https://support.apple.com/en-us/109511" target="_blank" rel="noopener">instructions for erasing the old iPhone before selling, trading it in, or giving it away</a>.</p>
<p>(Featured image by Adam Engst)</p>
<hr />
<p>Social Media: Getting a new iPhone 18? Don’t rush the setup. A little prep work now can save you from missing data, apps, and settings later. Here’s what to do before and after transferring from your old iPhone.</p>



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            <h3>Since 1996</h3>
            <p>Established 1996</p>
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		<item>
		<title>Find What’s Filling Your Disk with OmniDiskSweeper</title>
		<link>https://mactech-solutions.com/find-whats-filling-your-disk-with-omnidisksweeper/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 04 Sep 2026 20:04:03 +0000</pubDate>
				<category><![CDATA[Mac]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[files]]></category>
		<category><![CDATA[Folders]]></category>
		<category><![CDATA[space]]></category>
		<category><![CDATA[Suite 3B, Wichita Falls TX]]></category>
		<category><![CDATA[tools]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=58260</guid>

					<description><![CDATA[It’s annoying when your Mac tells you you’re low on disk space and you can’t imagine what could be occupying it. Or maybe you know you’re running low—a good rule of thumb is to keep at least 10% of the drive free—but aren’t sure which files or folders are hogging the most space. Visualization tools [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>It’s annoying when your Mac tells you you’re low on disk space and you can’t imagine what could be occupying it. Or maybe you know you’re running low—a good rule of thumb is to keep at least 10% of the drive free—but aren’t sure which files or folders are hogging the most space. Visualization tools like <a href="https://grandperspectiv.sourceforge.net/" target="_blank" rel="noopener">GrandPerspective</a> and <a href="https://daisydiskapp.com/" target="_blank" rel="noopener">DaisyDisk</a> can help you see what’s using your disk space, but if all you want is a simple hierarchical browser, the free <a href="https://www.omnigroup.com/more" target="_blank" rel="noopener">OmniDiskSweeper</a> is worth a try. It sorts your folders by size, and you can keep drilling down to find and trash the largest items you no longer need. The screenshot shows that the now-discontinued ChatGPT Atlas browser is still consuming several gigabytes of cache space—a good reminder to delete the entire app and its files!</p>
<p><img loading="lazy" decoding="async" class="aligncenter size-full wp-image-11736" src="https://mactech-solutions.com/wp-content/uploads/2026/09/OmniDiskSweeper.png" alt="OmniDiskSweeper window listing folders and files sorted by disk space used" width="2502" height="1042" srcset="https://mactech-solutions.com/wp-content/uploads/2026/09/OmniDiskSweeper.png 2502w, https://tcn.tidbits.com/wp-content/uploads/2026/09/OmniDiskSweeper-1280x533.png 1280w, https://tcn.tidbits.com/wp-content/uploads/2026/09/OmniDiskSweeper-980x408.png 980w, https://tcn.tidbits.com/wp-content/uploads/2026/09/OmniDiskSweeper-480x200.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2502px, 100vw" /></p>
<p>(Featured image generated by Adam Engst with ChatGPT)</p>
<hr />
<p>Social Media: Running low on Mac disk space? The free OmniDiskSweeper shows which files and folders are hogging your storage, sorted by size so you can quickly find and trash the biggest culprits.</p>
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		<title>Keep a USB Mouse and Keyboard Around for Troubleshooting</title>
		<link>https://mactech-solutions.com/keep-a-usb-mouse-and-keyboard-around-for-troubleshooting/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 04 Sep 2026 20:03:54 +0000</pubDate>
				<category><![CDATA[Mac]]></category>
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		<category><![CDATA[Apple]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[macOS]]></category>
		<category><![CDATA[Macs]]></category>
		<category><![CDATA[NEC]]></category>
		<category><![CDATA[Suite 3B, Wichita Falls TX]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=58256</guid>

					<description><![CDATA[Apple’s wireless Magic Mouse, Magic Trackpad, and Magic Keyboard are the norm for desktop Macs, but they aren’t infallible. Batteries die, pairing can fail, and worst of all, if you need to boot into macOS Recovery, that’s a bad time to discover that your wireless keyboard or pointing device isn’t connecting for whatever reason. You [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Apple’s wireless Magic Mouse, Magic Trackpad, and Magic Keyboard are the norm for desktop Macs, but they aren’t infallible. Batteries die, pairing can fail, and worst of all, if you need to boot into<a href="https://support.apple.com/102518"> macOS Recovery</a>, that’s a bad time to discover that your wireless keyboard or pointing device isn’t connecting for whatever reason. You can plug a Magic Keyboard or Magic Trackpad into your Mac with a USB-C cable, but that won’t work with a Magic Mouse—it’s unavailable for use while charging. That’s why it helps to keep a dedicated wired USB mouse and keyboard tucked away for troubleshooting purposes. Any brand should work, but if yours has an older USB Type-A connector, make sure you have a USB-C adapter available.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11732" src="https://mactech-solutions.com/wp-content/uploads/2026/09/Apple-wired-mouse.jpg" alt="Apple wired USB mouse kept on hand for Mac troubleshooting" width="763" height="351" /></p>
<p>(Images by iStock.com/ziprashantzi and Rachel Wickremasinghe)</p>
<p>Social Media: For troubleshooting, your wireless Magic Keyboard and Magic Trackpad can work over USB-C if needed, but if Bluetooth or pairing fails when you’re booting into macOS Recovery, an old or cheap wired USB mouse and keyboard can save the day.</p>
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		<title>Be Careful When Offloading iPhone Apps</title>
		<link>https://mactech-solutions.com/be-careful-when-offloading-iphone-apps/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 07 Aug 2026 17:18:48 +0000</pubDate>
				<category><![CDATA[App Store]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<category><![CDATA[access]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[connectivity]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[NEC]]></category>
		<category><![CDATA[settings]]></category>
		<category><![CDATA[Suite 3B, Wichita Falls TX]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=58120</guid>

					<description><![CDATA[Automatic offloading of seldom-used apps can be a good strategy for recovering space on an iPhone whose storage is almost full, and iOS can do this for you in Settings > Apps > App Store > Offload Unused Apps. When you open an app that was offloaded, iOS will re-download it from the App Store [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Automatic offloading of seldom-used apps can be a good strategy for recovering space on an iPhone whose storage is almost full, and iOS can do this for you in<b> Settings > Apps > App Store > Offload Unused Apps</b>. When you open an app that was offloaded, iOS will re-download it from the App Store so you can use it—assuming you have Internet access. But what if you have little or no connectivity when you need an offloaded app? For instance, if you have a New York State Parks Empire Pass, you might find yourself unable to use it if the necessary NY State Parks Explorer app has been offloaded and connectivity is weak at the park. We can also imagine app offloading causing problems if you need to use a local transit app after an international flight but haven’t yet arranged local cellular service. If you’re concerned about this possibility, disable Offload Unused Apps and make sure to download any that have been offloaded already.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11688" src="https://mactech-solutions.com/wp-content/uploads/2026/08/Offload-Unused-Apps-scaled-1.jpg" alt="iPhone Settings showing Offload Unused Apps option for saving storage space" width="320" height="654" /></p>
<p>(Featured image generated by Adam Engst with ChatGPT)</p>
<hr />
<p>Social Media: Automatic offloading of unused apps saves iPhone storage, but it’s inconvenient if you need an app that has been offloaded and there’s no connectivity to redownload it. Plan ahead!</p>
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		<title>WhatCable Reports on Your USB-C Cables</title>
		<link>https://mactech-solutions.com/whatcable-reports-on-your-usb-c-cables/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 07 Aug 2026 17:18:29 +0000</pubDate>
				<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<category><![CDATA[cables]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[devices]]></category>
		<category><![CDATA[display]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[Suite 3B, Wichita Falls TX]]></category>
		<category><![CDATA[usb-c]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=58116</guid>

					<description><![CDATA[We’ve all ended up with a collection of random USB-C cables that arrived with devices, were purchased while traveling, or were left by visitors. But you can’t look at a cable to determine its data speed, how much power it can carry, or whether it’s hampering display quality. You could buy a hardware tester, but [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>We’ve all ended up with a collection of random USB-C cables that arrived with devices, were purchased while traveling, or were left by visitors. But you can’t look at a cable to determine its data speed, how much power it can carry, or whether it’s hampering display quality. You could buy a <a href="https://www.amazon.com/dp/B0DYJL5Z67" target="_blank" rel="noopener">hardware tester</a>, but for most people, the free <a href="https://www.whatcable.uk/" target="_blank" rel="noopener">WhatCable</a> is all you need. Just launch it and plug in a cable to learn what the cable can do and whether it might be causing performance or charging problems. If you need even more information, the £9.99 <a href="https://www.whatcable.uk/pro" target="_blank" rel="noopener">WhatCable Pro</a> lets you name individual cables, troubleshoot flaky cables, and see what each port, cable, dock, adapter, and device supports and what was actually negotiated.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11693" src="https://mactech-solutions.com/wp-content/uploads/2026/08/WhatCable.png" alt="WhatCable app reporting USB-C cable capabilities and connection details on Mac" width="853" height="571" /></p>
<p>(Featured image by iStock.com/monticelllo)</p>
<hr />
<p>Social Media: Not sure if your USB-C cable is delivering power and data as it should? USB-C cables look similar but may work differently. Use the free WhatCable app to see what each of your cables supports.</p>
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		<title>Not Sure If You’re Presentable for a Video Call? Try Hand Mirror</title>
		<link>https://mactech-solutions.com/not-sure-if-youre-presentable-for-a-video-call-try-hand-mirror/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 05 Jun 2026 15:50:06 +0000</pubDate>
				<category><![CDATA[Mac]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[NEC]]></category>
		<category><![CDATA[Suite 3B, Wichita Falls TX]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=58032</guid>

					<description><![CDATA[Since the pandemic, video calls have become a fact of life for many of us, so much so that it’s now possible to sit down for a meeting without thinking about whether you’ve changed out of your pajamas or brushed your hair. (No judgment; we’ve all done it.) To ensure that you’re presentable before you [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Since the pandemic, video calls have become a fact of life for many of us, so much so that it’s now possible to sit down for a meeting without thinking about whether you’ve changed out of your pajamas or brushed your hair. (No judgment; we’ve all done it.) To ensure that you’re presentable before you connect, use the Mac app<a href="https://handmirror.app/" target="_blank" rel="noopener"> Hand Mirror</a>. It adds an icon to your menu bar that, when clicked, shows you what your webcam sees. Hand Mirror is free, but you can pay $6.99 for Hand Mirror Plus, which adds features like snapshots, a mic check, quick access to reaction icons, different window types, and more.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11598" src="https://mactech-solutions.com/wp-content/uploads/2026/06/hand-mirror.jpg" alt="Mac Hand Mirror app showing camera preview from the menu bar" width="562" height="330" /></p>
<p>(Featured image by iStock.com/Tatsiana Volkava)</p>
<hr />
<p>Social Media: About to join a video call? The free Mac app Hand Mirror adds a menu bar icon that instantly shows your webcam view so you can check your hair before anyone else sees it.</p>
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		<title>Office 2019 for Mac Goes Read-Only on July 13, 2026</title>
		<link>https://mactech-solutions.com/office-2019-for-mac-goes-read-only-on-july-13-2026/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 05 Jun 2026 15:46:49 +0000</pubDate>
				<category><![CDATA[Mac]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<category><![CDATA[Excel]]></category>
		<category><![CDATA[PowerPoint]]></category>
		<category><![CDATA[Suite 3B, Wichita Falls TX]]></category>
		<category><![CDATA[Word]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=58028</guid>

					<description><![CDATA[If you’re still using Microsoft Office 2019 for Mac, on July 13, 2026, an expiring certificate will cause your copies of Word, Excel, PowerPoint, and Outlook to enter “reduced functionality mode,” meaning you can view and print documents but cannot edit or create new ones. To check if you’re affected, open Word and choose Word [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>If you’re still using Microsoft Office 2019 for Mac, on July 13, 2026, an expiring certificate will cause your copies of Word, Excel, PowerPoint, and Outlook to enter “<a href="https://support.microsoft.com/en-us/office/end-of-support-for-office-2019-for-mac-f2cbba0a-0773-4b2c-b417-b20b5bb2c757" target="_blank" rel="noopener">reduced functionality mode</a>,” meaning you can view and print documents but cannot edit or create new ones.<a href="https://support.microsoft.com/en-us/office/update-microsoft-365-or-office-on-your-macos-or-ios-device-f418ae5d-bb5f-4078-b3d9-9340f5dd084e" target="_blank" rel="noopener"> To check if you’re affected</a>, open Word and choose <b>Word > About Microsoft Word</b> (or the equivalent in any other Office app). If it says you’re using Office 2019, you need to act before July 13. Some newer versions are also affected but can be updated—for Office 2021 and Microsoft 365, an update is required for app versions under 16.83, and macOS 12 Monterey or later is required. For Office 2019 users, options include subscribing to<a href="https://www.microsoft.com/en-us/microsoft-365/buy/compare-all-microsoft-365-products" target="_blank" rel="noopener"> Microsoft 365</a> ($99.99/year), purchasing a one-time license for Office 2024 for $179.99 (<a href="https://www.microsoft.com/en-us/microsoft-365/p/office-home-2024/CFQ7TTC0PQVJ" target="_blank" rel="noopener">Home</a>) or $249.99 (<a href="https://www.microsoft.com/en-us/microsoft-365/p/office-home-business-2024/CFQ7TTC0PBM7" target="_blank" rel="noopener">Home &#038; Business with Outlook</a>), or switching to alternatives like Apple’s<a href="https://www.apple.com/iwork/index.html" target="_blank" rel="noopener"> iWork</a> apps (Pages, Numbers, and Keynote),<a href="https://www.libreoffice.org/" target="_blank" rel="noopener"> LibreOffice</a>, or<a href="https://workspace.google.com/products/docs/" target="_blank" rel="noopener"> Google Docs</a>. New purchases of Microsoft 365 or Office 2024 require macOS 14 Sonoma or later, so users whose Macs can’t upgrade must use<a href="https://www.microsoft.com/en-us/microsoft-365/free-office-online-for-the-web" target="_blank" rel="noopener"> Microsoft 365</a> on the Web, consider the alternatives, or upgrade their hardware.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11601" src="https://mactech-solutions.com/wp-content/uploads/2026/06/Word-About-dialog.png" alt="Microsoft Word 2019 for Mac About dialog showing version information" width="371" height="500" /></p>
<p>(Featured image based on an original by iStock.com/grinvalds)</p>
<hr />
<p>Social Media: Microsoft Office 2019 for Mac will become read-only on July 13, 2026. Check your version now and explore your upgrade options before you lose the ability to create and edit documents.</p>
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		<title>Use Fake Contacts to Improve Dictation Accuracy</title>
		<link>https://mactech-solutions.com/use-fake-contacts-to-improve-dictation-accuracy/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 05 Jun 2026 15:45:42 +0000</pubDate>
				<category><![CDATA[Contacts]]></category>
		<category><![CDATA[Dictation]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[feature]]></category>
		<category><![CDATA[Suite 3B, Wichita Falls TX]]></category>
		<category><![CDATA[Word]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=58024</guid>

					<description><![CDATA[Apple’s Dictation feature is a great way to avoid slow typing on the iPhone and iPad, and it can be welcome on the Mac as well. But it struggles with proper nouns—it guesses wildly at unfamiliar names and often fails to capitalize common words that are part of a name (so you get “New York [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Apple’s<a href="https://support.apple.com/guide/iphone/dictate-text-iph2c0651d2/ios" target="_blank" rel="noopener"> Dictation</a> feature is a great way to avoid slow typing on the iPhone and iPad, and it can be welcome on the Mac as well. But it struggles with proper nouns—it guesses wildly at unfamiliar names and often fails to capitalize common words that are part of a name (so you get “New York Public library”). Apple doesn’t provide a user-editable dictionary, but there’s a backdoor solution: create entries in Contacts. When you create a fake contact for a troublesome word or phrase, Dictation learns to recognize it correctly across all your Apple devices. Put the word or phrase in the First Name field and add an emoji like 🙉 in the Last Name field so these fake contacts sort to the bottom of your Contacts list and don’t clutter the display. For stubborn words, you may need to train Dictation by dictating a few practice sentences in Notes and correcting mistakes when iOS offers alternatives. This trick works for place names, organization names, technical terms, or any word that Dictation consistently gets wrong.</p>
<p><img decoding="async" class="aligncenter wp-image-11603" src="https://mactech-solutions.com/wp-content/uploads/2026/06/Dictation-and-Contacts-scaled-1.jpg" alt="iPhone contact card with phonetic name entries to improve dictation accuracy" width="320" height="654" /></p>
<p>(Featured image by iStock.com/Jacob Wackerhausen)</p>
<hr />
<p>Social Media: Frustrated when Dictation on the iPhone mangles what you meant to say? Create fake contacts for troublesome words, and Dictation will learn to recognize them correctly across all your Apple devices.</p>
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		<title>Understanding New MacBook Battery Charging Features</title>
		<link>https://mactech-solutions.com/understanding-new-macbook-battery-charging-features/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 03 Apr 2026 17:30:37 +0000</pubDate>
				<category><![CDATA[Battery]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[MacBook]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=57987</guid>

					<description><![CDATA[The just-released macOS 26.4 Tahoe introduced two battery-related features for MacBook users, helping them understand and control MacBook charging. A Slow Charger indicator now appears in the battery status menu and in Battery settings when your Mac is connected to a charger that isn’t delivering the minimum recommended wattage. More significantly, a new Charge Limit [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>The just-released macOS 26.4 Tahoe introduced two battery-related features for MacBook users, helping them understand and control MacBook charging. A Slow Charger indicator now appears in the battery status menu and in Battery settings when your Mac is connected to a charger that isn’t delivering the minimum recommended wattage. More significantly, a new Charge Limit feature lets you manually set a ceiling for what the Mac considers a full charge—between 80% and 100%.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11541" src="https://tcn.tidbits.com/wp-content/uploads/2026/04/Slow-Charger-Battery-menu.png" alt="MacBook Battery menu indicating a slow charger is connected" width="322" height="244" /></p>
<p>These additions are the latest in Apple’s ongoing effort to extend battery lifespan. Understanding how these features work—and when to override them—can reduce frustration and help keep your MacBook battery healthy.</p>
<h3>Why Apple Limits Charging</h3>
<p>A battery’s lifespan depends on its “chemical age,” which is affected by charging patterns and temperature history. Lithium-ion batteries degrade faster when they spend extended time at full charge or when they generate excess heat during charging. As batteries chemically age, they hold less charge and deliver reduced performance.</p>
<p>Apple’s solution is to reduce the time batteries spend fully charged. This is particularly important for MacBooks that spend most of their time plugged into power at a desk—a scenario that would otherwise keep the battery at 100% and generate heat, both of which shorten battery life.</p>
<h3>Optimized Battery Charging</h3>
<p>Apple has rolled out optimized battery charging <a href="https://mactech-solutions.com/invoke-special-views-and-features-on-the-mac-with-a-flick-of-your-wrist/">features on the Mac</a>. The<a href="https://support.apple.com/en-us/102338#optimized" target="_blank" rel="noopener"> Optimized Battery Charging</a> algorithm uses on-device machine learning to learn your daily charging routine, aiming to ensure your Mac is fully charged by the time you actually need to disconnect it from power and leave for the day.</p>
<p>If your MacBook spends most of its time plugged in at your desk, macOS may keep the battery at 80% and charge to full only when it predicts you’ll need to use it away from a power source. When <a href="https://mactech-solutions.com/sidestep-macbook-optimized-battery-charging-when-necessary/">Optimized Battery Charging</a> is holding your battery at 80%, you’ll see Charging On Hold in the battery status menu. (The iPhone, iPad, and Apple Watch have similar features that learn when you typically unplug and delay charging past 80% until shortly before that time.)</p>
<h3>The New Charge Limit Feature</h3>
<p><a href="https://support.apple.com/102338#chargelimit" target="_blank" rel="noopener">Charge Limit</a> in macOS 26.4 takes a different approach. Rather than relying on machine learning to predict when you’ll need a full charge, it lets you explicitly set a maximum charge level. Your Mac will charge to within a few percentage points of your chosen limit, then stop. If the battery drops more than 5% while connected to power, charging resumes until it reaches the limit again.</p>
<p>To set a charge limit, go to <b>System Settings > Battery</b>, click the ⓘ next to Charging, and choose a limit between 80% and 100%. When the limit is active, the battery status menu shows Charged to X% Limit.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11539" src="https://tcn.tidbits.com/wp-content/uploads/2026/04/Charge-Limit.png" alt="macOS Battery settings showing MacBook charge limit option for battery health" width="502" height="249" /></p>
<p>Using Charge Limit is ideal if your MacBook rarely leaves your desk. Setting an 80% limit reduces battery wear while ensuring you always have enough charge for brief periods away from power.</p>
<h3>When You Need a Full Charge</h3>
<p>What about when you want your MacBook’s battery to be at full strength for an unpredictable day away from power, such as for a long flight? You can override both Optimized Battery Charging and Charge Limit when you need maximum battery life:</p>
<ul>
<li><b>For immediate needs:</b> Click the battery icon in the menu bar and choose Charge to Full Now. Your Mac will charge to 100% regardless of current settings.</li>
<li><b>To disable limits temporarily:</b> In <b>System Settings > Battery</b>, click the ⓘ next to Charging, turn off Optimized Battery Charging, and click the Turn Off Until Tomorrow button when prompted. Also set Charge Limit to 100%.</li>
<li><b>To disable limits permanently:</b> Follow the same steps as the bullet above, but click the Turn Off button in the warning dialog instead. Also set Charge Limit to 100%. Remember, this will likely reduce your battery’s overall lifespan.</li>
</ul>
<p>(Similar charging limits and workarounds also apply to the iPhone and Apple Watch. On the iPhone, go to <b>Settings > Battery > Charging</b> and turn off Optimized Battery Charging. For the Apple Watch, look in <b>Settings > Battery > Battery Health</b> on the watch itself.)</p>
<h3>About That Slow Charger Warning</h3>
<p>The new<a href="https://support.apple.com/en-us/102397#:~:text=that%20you%E2%80%99re%20using.-,If%20you%20see%20%22Slow,Date%3A%C2%A0March%2025%2C%202026,-Helpful%3F" target="_blank" rel="noopener"> Slow Charger indicator</a> helps explain why your MacBook might be charging slowly or even draining while in use. If the power adapter doesn’t deliver enough wattage for your Mac model, you’ll now see a warning in the battery menu and in <b>System Settings > Battery</b>.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11542" src="https://tcn.tidbits.com/wp-content/uploads/2026/04/Slow-Charger-Battery-settings.png" alt="MacBook Battery settings displaying slow charger warning and charging status details" width="726" height="612" /></p>
<p>You can check your current <a href="https://mactech-solutions.com/use-your-magsafe-power-adapters-wings/">power adapter’s</a> wattage by reading the fine print on the charger itself, or by opening the System Information app and checking the AC Charger section in the Power screen. It’s safe to use an adapter with a higher wattage than required, but don’t go below the wattage of Apple’s included adapters.</p>
<p>For optimal charging, use an adapter that delivers at least the minimum wattage recommended for your Mac:</p>
<ul>
<li><b>MacBook Neo:</b> 20 watts (no fast charging available)</li>
<li><b>13-inch MacBook Air:</b> 30 or 35 watts standard, 67 watts for fast charging</li>
<li><b>15-inch MacBook Air:</b> 35 watts standard, 70 watts for fast charging</li>
<li><b>14-inch MacBook Pro:</b> 70 watts standard (or 96 watts for M4 Pro and M4 Max chips); 96 watts for fast charging</li>
<li><b>16-inch MacBook Pro:</b> 140 watts for both standard and fast charging</li>
</ul>
<p>Using your iPhone’s 20W charger with a MacBook Pro might technically work, but you’ll now be warned that it’s not delivering adequate power.</p>
<h3>Finding the Right Balance</h3>
<p>Apple’s battery optimization features represent a trade-off between immediate convenience and long-term battery health. For most users, leaving Optimized Battery Charging enabled makes sense—it learns your patterns and charges to full when needed. The new Charge Limit feature offers more explicit control for those who prefer it, particularly those whose MacBooks rarely leave the desk and can be locked at 80%.</p>
<p>If you frequently fight these features, you may have an unpredictable schedule that the algorithms can’t anticipate. In that case, consider turning off Optimized Battery Charging or setting a higher Charge Limit. Just remember that keeping your battery at 100% more often will shorten its lifespan—a trade-off that might be acceptable depending on how long you plan to keep your laptop.</p>
<p>(Featured image by iStock.com/shirophoto)</p>
<hr />
<p>Social Media: Is your MacBook’s battery stuck at 80%? That’s Apple protecting your battery’s long-term health. macOS 26.4 adds new controls, including Charge Limit and a Slow Charger warning. Learn how these features work—and when to override them.</p>
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		<title>Not All Your Mac’s USB-C Ports Are the Same</title>
		<link>https://mactech-solutions.com/not-all-your-macs-usb-c-ports-are-the-same/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 03 Apr 2026 17:30:04 +0000</pubDate>
				<category><![CDATA[Mac]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=57979</guid>

					<description><![CDATA[We recently helped a client set up an external boot drive on a Mac mini for testing, but the installation kept failing near the end with vague errors. We tried different cables, swapped drives, and more, to no avail. On a hunch, we moved the SSD to a different USB-C port, and the installation completed [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>We recently helped a client set up an external boot drive on a Mac mini for testing, but the installation kept failing near the end with vague errors. We tried different cables, swapped drives, and more, to no avail. On a hunch, we moved the SSD to a different USB-C port, and the installation completed on the next attempt. But the port wasn’t bad—it was just the wrong port. Here’s what we mean.</p>
<p>All the USB-C ports on a Mac look identical, but they don’t all behave the same way. On Macs with Apple silicon and Intel-based Macs with the T2 chip, Apple designates one port as the DFU (device firmware update) port. Most of the time, this distinction doesn’t matter—you can plug a device into any port, and it’ll work normally. But for certain tasks, using the wrong port can cause mysterious failures that waste hours of troubleshooting time.</p>
<p>Note that we say “USB-C” here, even though in most cases, these are Thunderbolt ports. However, Thunderbolt uses the USB-C connector, and Apple refers to the ports as USB-C ports, so we’re following Apple’s lead.</p>
<h3>When It Matters Which Port You Use</h3>
<p>The DFU port exists for one specific purpose:<a href="https://support.apple.com/en-us/108900" target="_blank" rel="noopener"> reviving or restoring your Mac’s firmware</a> using another Mac and the Apple Configurator app. This recovery procedure requires connecting a USB-C cable (not a Thunderbolt cable!) to the DFU port. It’s extremely uncommon to need to revive a Mac in this way, but it might be necessary if the Mac starts up to an<a href="https://support.apple.com/en-us/102164" target="_blank" rel="noopener"> exclamation point in a circle</a>, starts up to a<a href="https://support.apple.com/en-us/102575" target="_blank" rel="noopener"> blank screen</a>, shows the<a href="https://support.apple.com/en-us/102768" target="_blank" rel="noopener"> status indicator light pattern</a> for firmware recovery mode, or has problems<a href="https://support.apple.com/en-us/102531" target="_blank" rel="noopener"> installing macOS</a>.</p>
<p>For most everyday tasks, the DFU port should work like any other USB-C port. However, Apple has documented one notable exception on Macs with Apple silicon: when<a href="https://support.apple.com/en-us/111336" target="_blank" rel="noopener"> installing or updating macOS on an external drive</a>, avoid using the DFU port. If your external drive is connected to it during installation, the process may fail partway through, often without a useful error message and certainly without a clear “Connect your drive to a different port” message. You might see vague notifications like “Some updates could not be installed” or cryptic errors like “com.apple.OSInstallerSetup.error 702.” After installation or updating completes, you can connect your external drive to any port, including the DFU port.</p>
<p>We’ve also heard of situations where seemingly inexplicable problems, such as errors from an Apple SuperDrive attached to a Thunderbolt dock, were resolved by switching to a different port. It wasn’t always clear which port was responsible, but it’s always worth trying a different one if you have trouble.</p>
<h3>Finding Your Mac’s DFU Port</h3>
<p>How do you figure out which USB-C port is the DFU port? Apple maintains a<a href="https://support.apple.com/en-us/120694" target="_blank" rel="noopener"> support document describing the DFU port locations</a> for each Mac model. The location varies by model and, within the same model, sometimes by generation. Apple does not explain why a particular port is designated as the DFU port or provide another way to identify it. All you can do is refer to Apple’s documentation.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11531" src="https://mactech-solutions.com/wp-content/uploads/2026/04/apple-silicon-macbook-pro-ports.png" alt="Apple silicon MacBook Pro side view showing Thunderbolt USB-C, HDMI, and SD ports" width="780" height="250" /></p>
<p>Unfortunately, users have found errors on that page in the past, so if you’re experiencing unexplained installation failures or other errors, try a different port even if you believe you’re using the correct one.</p>
<h3>DFU Port Takeaways</h3>
<p>For everyday use—connecting displays, drives, docks, and other peripherals—you shouldn’t need to think about which port you’re using. The only time you must use the DFU port is when reviving or restoring a very unhappy Mac.</p>
<p>However, if you’re setting up an external boot drive or updating macOS on an external drive, take a moment to identify your Mac’s DFU port and plug your drive into a different one. And if a peripheral, even if it’s connected through a dock, behaves inexplicably, treat the port itself as a variable. Before troubleshooting cables, drives, or software, move the connection to another USB-C port. This simple step can save you from frustrating troubleshooting sessions where everything appears to work but ultimately fails.</p>
<p>(Featured image by iStock.com/Milosz Deptula)</p>
<hr />
<p>Social Media: Your Mac’s USB-C ports look identical, but one is special—and using it can cause macOS installations or updates on external drives to fail, or trigger other errors with Thunderbolt docks. Learn which USB-C port isn’t like the others.</p>
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		<title>Check Your Input Source If Your Mac Types Unexpected Characters</title>
		<link>https://mactech-solutions.com/check-your-input-source-if-your-mac-types-unexpected-characters/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 03 Apr 2026 17:29:40 +0000</pubDate>
				<category><![CDATA[Mac]]></category>
		<category><![CDATA[passwords]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=57975</guid>

					<description><![CDATA[If your Mac starts typing unexpected characters—or rejects a password you know is correct—check to see if the Input Source menu appears in the upper-right corner of the screen, indicating that your Mac has more than one keyboard layout available for writing in other languages. Accidentally switching from the standard U.S. keyboard (or whatever you [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>If your Mac starts typing unexpected characters—or rejects a password you know is correct—check to see if the<a href="https://support.apple.com/guide/mac-help/write-in-another-language-on-mac-mchlp1406/mac" target="_blank" rel="noopener"> Input Source menu</a> appears in the upper-right corner of the screen, indicating that your Mac has more than one keyboard layout available for writing in other languages. Accidentally switching from the standard U.S. keyboard (or whatever you regularly use) to another layout—like the French ABC – AZERTY, which swaps the A and Q keys, among others—can cause keystrokes to produce different characters than expected. This key swapping is particularly confusing in password fields, where you can’t see what’s being typed. To fix it, click the Input Source menu and choose your default. To prevent this problem from recurring, go to <b>System Settings > Keyboard</b>, click Edit next to Input Sources, and delete any keyboard layouts you don’t use. You can also change what the Globe key does in <b>System Settings > Keyboard</b>—you can prevent accidental layout changes by switching it from Change Input Source to Show Emoji &#038; Symbols, Start Dictation, or Do Nothing.</p>
<div id="attachment_11512" style="width: 971px" class="wp-caption aligncenter"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-11512" class=" wp-image-11512" src="https://mactech-solutions.com/wp-content/uploads/2026/04/Input-Source-menu.jpg" alt="Mac menu bar Input Source menu listing keyboard layouts and language options" width="961" height="364" /></p>
<p id="caption-attachment-11512" class="wp-caption-text">Estonia, Tallinn, July 11, 2020. Apple Macbook pro 15 Retina on table</p>
</div>
<p>(Featured image based on an original by iStock.com/Armastas)</p>
<hr />
<p>Social Media: Is your Mac typing the wrong characters or rejecting your password? You may have accidentally switched keyboard layouts. Here’s how to check your input source and prevent it from happening again.</p>
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		<title>Apple’s Focus Is Powerful but Unpredictable</title>
		<link>https://mactech-solutions.com/apples-focus-is-powerful-but-unpredictable/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 06 Mar 2026 18:13:39 +0000</pubDate>
				<category><![CDATA[Do Not Disturb]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=57928</guid>

					<description><![CDATA[Sometimes you just don’t want your phone to ring, chirp, or even vibrate. Maybe you’re asleep, in an important meeting, having dinner with family, meditating, playing a game, or simply enjoying some quiet time. Apple’s Focus feature on the iPhone, iPad, and Mac can silence those interruptions, but Focus is considerably more complex than the [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Sometimes you just don’t want your phone to ring, chirp, or even vibrate. Maybe you’re asleep, in an important meeting, having dinner with family, meditating, playing a game, or simply enjoying some quiet time.</p>
<p>Apple’s Focus feature on the<a href="https://support.apple.com/en-us/HT212608" target="_blank" rel="noopener"> iPhone</a>,<a href="https://support.apple.com/guide/ipad/set-up-a-focus-ipad2789d162/ipados" target="_blank" rel="noopener"> iPad</a>, and<a href="https://support.apple.com/guide/mac-help/set-up-a-focus-to-stay-on-task-mchl613dc43f/mac" target="_blank" rel="noopener"> Mac</a> can silence those interruptions, but Focus is considerably more complex than the straightforward Do Not Disturb feature it replaced in 2021. Misconfiguring Focus such that it activates unexpectedly can cause you to miss important calls, messages, and other notifications.</p>
<h3>What Focus Does</h3>
<p>Focus lets you create customized notification environments that block unwanted interruptions while allowing important ones through. You can have a Focus for different situations—when you’re at work, eating dinner, at the gym, and more—each with its own rules about when it activates and which people and apps can reach you.</p>
<p>When a Focus is active, it can:</p>
<ul>
<li>Silence notifications from selected people and apps</li>
<li>Allow specific people and apps to break through</li>
<li>Change your Lock Screen appearance</li>
<li>Hide certain <a href="https://mactech-solutions.com/ios-15-allows-rearranging-and-deletion-of-home-screen-pages/">Home Screen pages</a></li>
<li>Automatically reply to messages explaining you’re unavailable</li>
<li>Filter content in apps like Mail, Calendar, and Messages</li>
<li>Make a certain profile or tab group active in Safari</li>
</ul>
<p>Focus can share your settings <a href="https://mactech-solutions.com/how-to-sync-your-text-messages-across-all-your-apple-devices/">across all your Apple devices</a>, which saves you from having to configure it on each device but can also create confusing interactions.</p>
<h3>The Built-In Focus Modes</h3>
<p>Apple provides three essential Focus modes that cover most people’s needs:</p>
<ul>
<li><b>Do Not Disturb:</b> A general-purpose Focus for when you need to ensure your iPhone doesn’t interrupt you. It’s ideal for doctor appointments, workouts, movies, and similar situations. You can schedule it, but it’s often best to activate it manually from Control Center for a specific amount of time or until you leave the current location.</li>
<li><b>Sleep:</b> This Focus activates according to the Sleep schedule you set on the iPhone (in either <b>Settings > Focus > Sleep </b>or in the Health app) to minimize nighttime interruptions. It lets you choose a specific Lock Screen, Home Screen, and Apple Watch face to limit distractions at night.</li>
<li><b>Driving:</b> Automatically activates when your iPhone connects to a car’s Bluetooth system or detects driving motion. (The Bluetooth connection may be best if you’re frequently a passenger and want to use your iPhone while being driven.) It blocks nearly all notifications to keep your attention on the road and can send custom automatic replies to people who text you.</li>
</ul>
<p>For further customization, you can create additional Focus modes—Apple suggests modes for Gaming, Mindfulness, Personal, Reading, and Work. For instance, if you take a spin class every Tuesday at noon and yoga on Thursdays at 7 AM, you could create a Focus for Working Out that would automatically activate during those times.</p>
<h3>Configuring a Focus</h3>
<p>To set up a Focus, go to <b>Settings > Focus</b> on your iPhone or iPad, or <b>System Settings > Focus</b> on your Mac. Select the Focus you want to configure or create a new one, then:</p>
<ol>
<li><b>Choose allowed people:</b> Decide whether to allow or silence notifications from specific people. You can also specify whether phone calls from certain groups (Allowed People, Favorites, Contacts, or Contacts groups) can break through.<br />
<img loading="lazy" decoding="async" class="alignnone wp-image-11487" src="https://mactech-solutions.com/wp-content/uploads/2026/03/Focus-people.png" alt="iPhone Focus settings screen choosing people allowed to send notifications" width="472" height="450" /></li>
<li><b>Choose allowed apps:</b> Similarly, allow or silence specific apps. You can also enable Time Sensitive Notifications, which lets urgent alerts (like delivery notifications or security alerts) come through even from disallowed apps.<br />
<img loading="lazy" decoding="async" class="alignnone wp-image-11488" src="https://mactech-solutions.com/wp-content/uploads/2026/03/Focus-apps.png" alt="iPhone Focus settings screen selecting apps allowed to send notifications" width="472" height="345" /></li>
<li><b>Set a schedule:</b> Have the Focus turn on at certain times, locations (on when you arrive, off when you leave), or when using specific apps (but not when apps are in the background). App-based triggers are useful for presentations, live performances, and games. A Smart Activation option on the iPhone can automatically turn on a Focus based on your location, app usage, and time of day.<br />
<img loading="lazy" decoding="async" class="alignnone wp-image-11484" src="https://mactech-solutions.com/wp-content/uploads/2026/03/Focus-schedule.png" alt="Focus mode settings showing a scheduled automatic activation time on iPhone" width="954" height="317" /></li>
<li><b>Add Focus Filters:</b> Customize how Calendar, Mail, Messages, Safari, and others behave when the Focus is active—for example, showing only certain Safari tab groups and your work email accounts during a Professional Focus.<br />
<img loading="lazy" decoding="async" class="alignnone wp-image-11485" src="https://mactech-solutions.com/wp-content/uploads/2026/03/Focus-filter-Safari.png" alt="Focus filter settings limiting Safari to specific Tab Groups during Focus" width="472" height="417" /></li>
<li><b>Intelligent Breakthrough &#038; Silencing:</b> If you have Apple Intelligence enabled, this option “intelligently” allows priority notifications to interrupt you and silences others. It doesn’t override your explicit settings for allowing or silencing notifications.</li>
</ol>
<h3>The Complexity Problem</h3>
<p>While Focus is powerful, its complexity can create unpredictable behavior. Here are common pitfalls to avoid:</p>
<ul>
<li><b>Unexpected activation:</b> With automatic schedules based on time, location, and apps, it’s hard to predict when a Focus might turn on. You may not realize notifications are being silenced until you’ve missed something important. This is especially important if your routine is interrupted. Perhaps you normally work out at noon, but today you are at a professional conference or dealing with a family emergency.</li>
<li><b>Cross-device confusion:</b> By default, Focus syncs across all your Apple devices via the Share Across Devices option. Syncing means a Focus activated on your iPhone—such as Sleep—might also silence notifications on your Mac when you’re working late and need to communicate with colleagues. Consider turning off Share Across Devices unless you’re certain you want synchronized behavior.</li>
<li><b>Unpredictable AI:</b> Focus includes two features that rely on machine learning—Smart Activation and Intelligent Breakthrough &#038; Silencing—to make contextual decisions about when Focus should activate and which notifications are important enough to bypass it. We recommend against using them because they make an already unpredictable scenario even more unpredictable.</li>
<li><b>Silenced notifications indicator:</b> When a Focus is active, people who text you in Messages see that your notifications are silenced. While this can be helpful, it can also confuse others when a Focus activates unexpectedly.<br />
<img loading="lazy" decoding="async" class="alignnone wp-image-11489" src="https://mactech-solutions.com/wp-content/uploads/2026/03/Focus-silenced.jpg" alt="Lock screen notification indicating a contact has notifications silenced by Focus" width="322" height="91" /></li>
<li><b>The forgotten Focus:</b> A Focus that activates automatically when you go to a specific location or open a particular app might remain active longer than you expected. For instance, what if a Focus activates when Mail is your frontmost app, but you have to leave unexpectedly and your Mac doesn’t sleep automatically, so Mail remains the active app over the weekend? That might be particularly confusing when a Focus Filter hides certain accounts or data.</li>
</ul>
<h3>Practical Recommendations</h3>
<p>To get the benefits of Focus without the confusion:</p>
<ul>
<li><b>Keep it simple:</b> Start with Do Not Disturb, Sleep, and Driving. These three cover the needs of most people and have the most predictable behavior. If you created Focus modes <a href="https://mactech-solutions.com/disable-unused-sharing-options-on-your-mac-if-youre-not-using-them/">you’re not using</a>, delete them.</li>
<li><b>Be conservative with triggers:</b> If you add schedules or triggers based on location or apps, keep them to a minimum. The more triggers you add, the harder it becomes to predict when a Focus will be active.</li>
<li><b>Allow more calls:</b> These days, unexpected calls from people you know well are fairly uncommon, and those that do happen are more likely to be important. So consider allowing calls from family and close friends (perhaps via Favorites or a Contacts group) and enabling Allow Repeated Calls, which lets someone through if they call twice within three minutes.</li>
<li><b>Check Focus status when troubleshooting:</b> If you or someone you know is missing notifications, check whether a Focus is unexpectedly active. The easiest place to check is Control Center.</li>
<li><b>Review Share Across Devices:</b> If you experience unexpected Focus behavior, turn off Share Across Devices and configure each device’s Focus settings independently.</li>
<li><b>Control notifications directly:</b> Rather than rely on Focus, limit notifications to just those that are actually important to you. Many apps are unnecessarily chatty.</li>
</ul>
<p>Focus is a powerful tool for managing the constant stream of notifications from our devices, but it requires careful configuration. When in doubt, keep it simple: Sleep to protect your sleeping hours, Driving to block distractions in the car, and Do Not Disturb for ad hoc appointments and performances may be all you need.</p>
<p>(Featured image by iStock.com/DragonImages)</p>
<hr />
<p>Social Media: Apple’s Focus can silence distractions when you need quiet time, but its complexity can cause you to miss important notifications. Learn how to configure it safely—and avoid the pitfalls that lead to missed calls and messages.</p>
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		<title>Losing Messages or Calls? Look in the Unknown Senders/Callers Filter</title>
		<link>https://mactech-solutions.com/losing-messages-or-calls-look-in-the-unknown-senders-callers-filter/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 06 Mar 2026 18:11:09 +0000</pubDate>
				<category><![CDATA[Messages]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=57915</guid>

					<description><![CDATA[In iOS, iPadOS, and macOS 26, Apple added an option in the Messages app to filter messages from unknown people and those marked as spam by the carrier. To enable filtering, open Messages, tap the Filter button in the upper-right corner, tap Manage Filtering, and turn on Screen Unknown Senders and Filter Spam. Once those [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>In iOS, iPadOS, and macOS 26, Apple added an option in the Messages app to <a href="https://support.apple.com/guide/iphone/screen-and-filter-texts-iph203ab0be4/ios" target="_blank" rel="noopener">filter messages</a> from unknown people and those marked as spam by the carrier. To enable filtering, open Messages, tap the Filter <img loading="lazy" decoding="async" class="alignnone wp-image-11467" src="https://mactech-solutions.com/wp-content/uploads/2026/03/filter-button-inline.png" alt="Filter button in the top corner of the iPhone Messages app" width="16" height="16" /> button in the upper-right corner, tap Manage Filtering, and turn on Screen Unknown Senders and Filter Spam. Once those are enabled, the Filter menu gains two new options: Unknown Senders and Spam. If a text from an unknown person comes in, the main app icon will get a red badge, but you won’t see the new message in the usual list. Instead, use the Filter menu—which also gets a blue badge—to switch to Unknown Senders or Spam and look in those lists. The Phone app works similarly—enable call filtering in <b>Settings > Apps > Phone</b> under Call Filtering, and unknown callers will appear in separate lists accessible via the Filter button in the Phone app’s Recents or Calls views. To move a conversation out of Unknown Senders, tap Mark as Known.</p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-11468" src="https://mactech-solutions.com/wp-content/uploads/2026/03/Messages-filtering-scaled-1.jpg" alt="iPhone Messages filter menu showing Unknown Senders and other message categories" width="960" height="635" /></p>
<p>(Featured image by iStock.com/Liubomyr Vorona)</p>
<hr />
<p>Social Media: Missing texts from unknown numbers? iOS 26 filters them into hidden lists. Here’s where to find them in the Messages app—and how to mark senders as known so you don’t miss important messages. PS: The same applies to calls in the Phone app.</p>
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		<title>How to Find and Silence the Browser Tab That’s Playing Audio</title>
		<link>https://mactech-solutions.com/how-to-find-and-silence-the-browser-tab-thats-playing-audio/</link>
		
		<dc:creator><![CDATA[Terry McAdams]]></dc:creator>
		<pubDate>Fri, 06 Mar 2026 18:10:48 +0000</pubDate>
				<category><![CDATA[Mac]]></category>
		<category><![CDATA[Safari]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<guid isPermaLink="false">https://mactech-solutions.com/?p=57911</guid>

					<description><![CDATA[When a Web browser has many tabs open, it can be hard to find the one playing audio if you need to silence it. Worse, when a browser relaunches, it can be tough to identify and silence all the tabs that have automatically started playing audio. Happily, all browsers can help. Tabs with active audio [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>When a Web browser has many tabs open, it can be hard to find the one playing audio if you need to silence it. Worse, when a browser relaunches, it can be tough to identify and silence all the tabs that have automatically started playing audio. Happily, all browsers can help. Tabs with active audio show a speaker icon next to their names; click it to mute the audio. These speaker icons are easier to spot in browsers that display tabs vertically rather than horizontally across the top, where space constraints may prevent the speaker icons from appearing. Safari provides an additional option: a speaker icon on the right side of the address bar (see the top screenshot). Click it to mute all audio, or Control-click it to see which tabs are playing audio. Chromium-based browsers—including Google Chrome, Brave, and Microsoft Edge—display a musical note icon in the upper-right corner of the toolbar (bottom screenshot). Click it to open playback controls and stop playback.</p>
<p><img decoding="async" class="aligncenter size-full wp-image-11469" src="https://mactech-solutions.com/wp-content/uploads/2026/03/Silence-browsers.png" alt="Safari and Chrome browser tabs displaying speaker icons to mute playing audio" width="2071" height="1289" srcset="https://mactech-solutions.com/wp-content/uploads/2026/03/Silence-browsers.png 2071w, https://tcn.tidbits.com/wp-content/uploads/2026/03/Silence-browsers-1280x797.png 1280w, https://tcn.tidbits.com/wp-content/uploads/2026/03/Silence-browsers-980x610.png 980w, https://tcn.tidbits.com/wp-content/uploads/2026/03/Silence-browsers-480x299.png 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2071px, 100vw" /></p>
<p>(Featured image based on an original by iStock.com/Khosrork)</p>
<hr />
<p>Social Media: Drowning in open tabs and can’t find the one playing sound? Look for the speaker icon on the tab itself, or use Safari’s address bar icon or Chrome’s music note for quick control.</p>
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