by Terry McAdams | Mar 20, 2025 | Email, iCloud Drive, Mac, Security, troubleshooting
In every job that involves interaction with the public, amusing “Can you believe…” stories about customers abound. They’re often triggered by seemingly reasonable behaviors that experts recognize as problematic. A well-known example from the early days of personal...
by Terry McAdams | Mar 14, 2025 | 1Password, Email, How-To, password manager, passwords, privacy, Security
With so many troubling things happening in the world, some customers have inquired about ways to enhance their security. While we don’t want to encourage paranoia, there are many legitimate threats, and everyone will have their own levels of worry about each one. The...
by Terry McAdams | Feb 10, 2025 | Backup, Email, Security
Cloud-based email services such as Google Workspace and Microsoft 365 dominate the market for organizational email for good reason. Dealing with the constant onslaught of spam and online attacks is hard, as those traumatized by running mail servers in the “good old...
by Terry McAdams | Aug 29, 2024 | Email, Security, Tip, troubleshooting
We recently wrote an article for those who manage their own Internet domain names about using SPF, DKIM, and DMARC to prevent your domains from being used in phishing attacks and enhance the deliverability of legitimate email. But what about other domains you own but...
by Terry McAdams | Jun 18, 2024 | Email, Tip, troubleshooting
Spam filters work pretty well—99% of the messages in your spam mailbox are probably spam. But it’s frustrating to miss an important message that was caught by an overeager spam filter. Here’s an easy way to find many good messages, also known as “ham,” amidst all the...
by Terry McAdams | Apr 3, 2024 | Email, Internet, Security
The ease of sending and receiving email makes it an attractive way to run scams like phishing attacks. One telltale mark of a phishing attack is the sender’s address not matching their purported domain; attacks that appear to come from legitimate email addresses are...
