by Terry McAdams | Mar 20, 2025 | Email, iCloud Drive, Mac, Security, troubleshooting
In every job that involves interaction with the public, amusing “Can you believe…” stories about customers abound. They’re often triggered by seemingly reasonable behaviors that experts recognize as problematic. A well-known example from the early days of personal...
by Terry McAdams | Mar 14, 2025 | 1Password, Email, How-To, password manager, passwords, privacy, Security
With so many troubling things happening in the world, some clients have inquired about ways to enhance their security. While we don’t want to encourage paranoia, there are many legitimate threats, and everyone will have their own levels of worry about each one. The...
by Terry McAdams | Feb 17, 2025 | Backup, Security
The devastating losses caused by the Los Angeles wildfires have underscored the need to protect data from catastrophic events. A traditional offsite backup—periodically moving a hard drive to another location—might not have sufficed in areas affected by wildfires,...
by Terry McAdams | Feb 10, 2025 | Backup, Email, Security
Cloud-based email services such as Google Workspace and Microsoft 365 dominate the market for organizational email for good reason. Dealing with the constant onslaught of spam and online attacks is hard, as those traumatized by running mail servers in the “good old...
by Terry McAdams | Dec 23, 2024 | Security
We regularly warn Internet users about online scams and phishing attacks. Most of these are relatively easy to identify and avoid once you’re aware of telltale signs. Unfortunately, we’ve encountered a newer type of scam that’s more difficult to identify, partly...
by Terry McAdams | Dec 2, 2024 | Business, Security
Employers and their employees part ways for all sorts of reasons. People may move on because of a contract’s completion, to take a new job, or because they’re retiring. Employees may also leave due to being laid off or fired. Whatever the reason, offboarding—the...