by Terry McAdams | May 5, 2020 | Backup, Email, How-To, iCloud, iCloud Drive, iOS, Mac, Tip, troubleshooting
By default, Apple gives every iCloud user 5 GB of storage space. That disappears quickly, given how it’s shared between iCloud Mail, iCloud Drive, iCloud Photos, Messages, and iCloud-enabled apps. Apple will, of course, sell you more iCloud space. $0.99 per month gets...
by Terry McAdams | May 4, 2020 | Battery, iPhone, Tip, troubleshooting
If you’re plugging your iPhone in regularly but getting low-battery warnings when you shouldn’t, consider the possibility that something is preventing your iPhone from charging successfully while plugged in. If there’s no lightning bolt badge on the battery icon when...
by Terry McAdams | Apr 29, 2020 | How-To, Mac, troubleshooting
If your Mac is acting up and you suspect a hardware problem, there’s an easy first step that you can—and should—try before calling for tech support: Apple Diagnostics. (On Mac models released before June 2013, Apple instead included a similar set of diagnostics called...
by Terry McAdams | Feb 3, 2020 | Mac, troubleshooting, Upgrade
For some Mac users, macOS 10.15 Catalina is no longer a choice. That’s because the new 16-inch MacBook Pro and the 2019 Mac Pro that Apple released late last year ship with Catalina installed and can’t run any previous version of macOS. But for most people, it’s time...
by Terry McAdams | Jul 21, 2019 | Backup, Mac, troubleshooting
We assume you have a backup strategy. Hopefully, it includes a bootable duplicate to minimize downtime in the event of a drive failure, a Time Machine or other versioned backup to address the problem of a deleted or corrupted file, and offsite backup to ensure that...
by Terry McAdams | Jun 3, 2019 | MacBook, MacBook Air, MacBook Pro, troubleshooting
When Apple introduced the 12-inch MacBook in April 2015, the machine was the thinnest Mac ever, with a tapered design that starts at a mere 3.5 mm and grows only to 13.1 mm. A change from previous laptop models that made such an incredibly thin design possible was a...
