by Terry McAdams | Aug 11, 2020 | How-To, Mac, troubleshooting
Here’s the solution to a problem that clients have run into on occasion. In a workgroup that relies on Adobe Creative Cloud apps, one person might upgrade to the latest versions of Photoshop, InDesign, and Illustrator, whereas others don’t. Suddenly, if that person...
by Terry McAdams | Aug 7, 2020 | Backup, How-To, Mac, Time Machine, troubleshooting
It’s inevitable—your Time Machine backup drive is going to fill up. Time Machine is smart about backing up only files that have changed, but after months or years of usage, the drive will run out of space. What happens then? Before we explain, some background. On its...
by Terry McAdams | Aug 5, 2020 | Mac, Tip, troubleshooting
If you’re like many of our clients who use Dropbox intensively, you have a desktop Mac with a large drive and a MacBook with much less drive space. How do you prevent your large Dropbox account from overwhelming the laptop Mac’s available storage? The answer is...
by Terry McAdams | Jul 31, 2020 | Mac, Tip, troubleshooting
If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying but not so frequently as to be reproducible, allow us to suggest one little-known troubleshooting tip. Malfunctioning USB devices—keyboards, mice, hubs,...
by Terry McAdams | Jul 22, 2020 | Mac, Tip, troubleshooting
Every so often, we hear from a Mac user with a seemingly impossible problem: a document window in some app is opening somewhere outside of the screen so it’s effectively invisible and they can’t work with it in any way. Just closing (with File > Close) and...
by Terry McAdams | Jul 8, 2020 | Battery, iPhone, Mac, troubleshooting
When summer brings sunny days and rising temperatures, you may have ditched your business suit for shorts or skirts to stay comfortable, but your technological gear can’t do the same. And keeping your tech cool is about more than comfort—as temperatures rise,...
