by Terry McAdams | Oct 22, 2020 | iPad, iPhone, Mac, Tip, troubleshooting
You’ve long had text messages forwarding from your iPhone to your Mac and iPad, but after you get a new device, it might be a while before you realize that it’s not receiving texts sent to your iPhone. It turns out that, when you get a new Apple device, you must...
by Terry McAdams | Sep 18, 2020 | iPhone, Tip, troubleshooting
We’ve been hearing reports of an uptick in the scam phone calls that claim to be from Apple. If you answer, an automated message tells you that your iCloud account has been breached and asks you to call a provided 1-866 number. Do not do this! Apple will never call...
by Terry McAdams | Sep 11, 2020 | Mac, Tip, Touch Bar, Touch ID, troubleshooting
It’s extremely uncommon for a Mac to freeze or crash these days, but it can happen. What should you do if your Mac locks up and becomes completely unresponsive to the mouse and keyboard? The trick is to press and hold the power button until the Mac turns off. Wait 5...
by Terry McAdams | Sep 4, 2020 | Mac, privacy, troubleshooting
Over the last few releases of macOS, Apple has been beefing up the Mac’s privacy controls so they more closely resemble what the company has done in iOS. You’ve undoubtedly noticed that when you first launch a new app on your iPhone or iPad, it often prompts for...
by Terry McAdams | Aug 26, 2020 | Tip, troubleshooting
People whose iPhones or iPads have relatively little free space have long struggled with the fact that iOS likes to download updates so they’ll be ready for installation. “Who wants to wait for a long download?” Apple thought. Unfortunately, lots of people do. The...
by Terry McAdams | Aug 24, 2020 | Mac, Tip, troubleshooting
About a year ago, Fujitsu informed owners of older models of the company’s ScanSnap scanners that it wouldn’t be updating the necessary ScanSnap Manager app to be 64-bit, effectively preventing those people from using their scanners in macOS 10.15 Catalina....
