by Terry McAdams | Apr 29, 2020 | How-To, Mac, troubleshooting
If your Mac is acting up and you suspect a hardware problem, there’s an easy first step that you can—and should—try before calling for tech support: Apple Diagnostics. (On Mac models released before June 2013, Apple instead included a similar set of diagnostics called...
by Terry McAdams | Apr 28, 2020 | productivity
Whether you’re working from home or just stuck at home, it can be tough to communicate with colleagues, friends, or family. Sure, there’s email, but that gets hard to manage quickly, and it can be difficult to stay focused with so much news rolling in. For friends and...
by Terry McAdams | Apr 24, 2020 | iPad, iPad Pro, Mac, MacBook Air
In a widely expected update, Apple has introduced a new MacBook Air that replaces the much-maligned butterfly keyboard with the new Magic Keyboard. The MacBook Air also gains faster processors, enhanced graphics, and more storage options, all for $200 less than...
by Terry McAdams | Apr 23, 2020 | iPhone
Four years after the release of the original iPhone SE, Apple has introduced a second-generation iPhone SE with aggressive pricing that starts at just $399. Whereas the original model used the svelte, easy-to-hold iPhone 5s case design with a 4-inch screen, this new...
by Terry McAdams | Apr 22, 2020 | Tip
In partnership with the US Centers for Disease Control, Apple has released a free COVID-19 Screening Tool iOS app and nearly identical Web site. The interactive screening tool poses a series of questions about symptoms, risk factors, and recent exposure. Then it...
by Terry McAdams | Apr 1, 2020 | FaceTime
With many people under stay-at-home orders, videoconferencing is going mainstream. If you work in a sufficiently large organization, you probably have already been indoctrinated into a recommended solution, whether it’s the built-in videoconferencing features of Slack...
by Terry McAdams | Apr 1, 2020 | AirPods, How-To, Internet, productivity, Wi-Fi
Vast numbers of people who previously reported for work at an office every day are now working from home due to the COVID-19 pandemic. That’s sensible, and if you’re included in that group, there was probably even a little thrill of “I get to work from home!” at...
by Terry McAdams | Apr 1, 2020 | iPhone, productivity, Tip
In iOS 13, in what can only have been a prank gone wrong, Apple simplified the message toolbar in Mail, putting the Delete button where the Reply button had been in iOS 12 and leaving a lot of blank space in the toolbar. As millions of users accidentally deleted...
by Terry McAdams | Mar 16, 2020 | Uncategorized
We understand that now, more than ever, it is important for your technology to be up and running. It is our priority to keep our customers and our team safe during the Coronavirus (COVID-19) global pandemic. We are taking precautionary measures to provide the safest...
by Terry McAdams | Mar 2, 2020 | Mac, Tip
As you undoubtedly know, TYPING IN ALL CAPS is considered shouting on the Internet. Doesn’t it bug you when you accidentally tap the Caps Lock key and start writing in uppercase? The Caps Lock key is vestigial—it was invented as a “Shift lock” key to make it easier to...
by Terry McAdams | Mar 2, 2020 | Email, productivity, Tip
Are you overwhelmed by email? Is your Inbox filled with promotions, special offers, and the like? These messages aren’t spam—you almost always bought something from the company or have some sort of relationship with the sender—but that doesn’t mean you want to hear...
by Terry McAdams | Feb 3, 2020 | Mac, troubleshooting, Upgrade
For some Mac users, macOS 10.15 Catalina is no longer a choice. That’s because the new 16-inch MacBook Pro and the 2019 Mac Pro that Apple released late last year ship with Catalina installed and can’t run any previous version of macOS. But for most people, it’s time...
by Terry McAdams | Feb 3, 2020 | keyboard shortcut, Mac, productivity, Tip
Power users like keyboard shortcuts because it’s faster to press a couple of keys than to navigate lengthy menus. If you have trouble remembering shortcuts, check out KeyCue, which displays a concise table of all currently available shortcuts. But what about menu...
by Terry McAdams | Jan 2, 2020 | Mac, Photos, productivity
Digital cameras have been around long enough that people have stopped making snarky comments about how hard it is to find anything in a shoebox filled with hundreds of unorganized photos. But given the tens of thousands of photos many of us now have, it’s hard to be...
by Terry McAdams | Dec 16, 2019 | AirPods, Tip
Are you a fan of Apple’s AirPods, or have you had trouble with them staying in your ears? Either way, you might like the just-released AirPods Pro, which offer a new design with three sizes of soft, flexible, silicone ear tips and welcome new capabilities. The ear...