by Terry McAdams | Sep 11, 2020 | Mac, Tip, Touch Bar, Touch ID, troubleshooting
It’s extremely uncommon for a Mac to freeze or crash these days, but it can happen. What should you do if your Mac locks up and becomes completely unresponsive to the mouse and keyboard? The trick is to press and hold the power button until the Mac turns off. Wait 5...
by Terry McAdams | Sep 4, 2020 | Mac, privacy, troubleshooting
Over the last few releases of macOS, Apple has been beefing up the Mac’s privacy controls so they more closely resemble what the company has done in iOS. You’ve undoubtedly noticed that when you first launch a new app on your iPhone or iPad, it often prompts for...
by Terry McAdams | Aug 26, 2020 | Tip, troubleshooting
People whose iPhones or iPads have relatively little free space have long struggled with the fact that iOS likes to download updates so they’ll be ready for installation. “Who wants to wait for a long download?” Apple thought. Unfortunately, lots of people do. The...
by Terry McAdams | Aug 24, 2020 | Mac, Tip, troubleshooting
About a year ago, Fujitsu informed owners of older models of the company’s ScanSnap scanners that it wouldn’t be updating the necessary ScanSnap Manager app to be 64-bit, effectively preventing those people from using their scanners in macOS 10.15 Catalina....
by Terry McAdams | Aug 11, 2020 | How-To, Mac, troubleshooting
Here’s the solution to a problem that clients have run into on occasion. In a workgroup that relies on Adobe Creative Cloud apps, one person might upgrade to the latest versions of Photoshop, InDesign, and Illustrator, whereas others don’t. Suddenly, if that person...
by Terry McAdams | Aug 7, 2020 | Backup, How-To, Mac, Time Machine, troubleshooting
It’s inevitable—your Time Machine backup drive is going to fill up. Time Machine is smart about backing up only files that have changed, but after months or years of usage, the drive will run out of space. What happens then? Before we explain, some background. On its...
