by Terry McAdams | Aug 5, 2020 | Mac, Tip, troubleshooting
If you’re like many of our clients who use Dropbox intensively, you have a desktop Mac with a large drive and a MacBook with much less drive space. How do you prevent your large Dropbox account from overwhelming the laptop Mac’s available storage? The answer is...
by Terry McAdams | Jul 31, 2020 | Mac, Tip, troubleshooting
If you’re experiencing a sporadic problem with your Mac, the sort of thing that happens often enough to be annoying but not so frequently as to be reproducible, allow us to suggest one little-known troubleshooting tip. Malfunctioning USB devices—keyboards, mice, hubs,...
by Terry McAdams | Jul 22, 2020 | Mac, Tip, troubleshooting
Every so often, we hear from a Mac user with a seemingly impossible problem: a document window in some app is opening somewhere outside of the screen so it’s effectively invisible and they can’t work with it in any way. Just closing (with File > Close) and...
by Terry McAdams | Jul 8, 2020 | Battery, iPhone, Mac, troubleshooting
When summer brings sunny days and rising temperatures, you may have ditched your business suit for shorts or skirts to stay comfortable, but your technological gear can’t do the same. And keeping your tech cool is about more than comfort—as temperatures rise,...
by Terry McAdams | Jul 7, 2020 | Mac, Tip, troubleshooting
Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac, it’s not good enough to know that it’s an iMac. You’ll need to know that it’s a 27-inch iMac with Retina display from late 2014. To find that out,...
by Terry McAdams | Jul 2, 2020 | Internet, troubleshooting, Wi-Fi
The pandemic has forced large numbers of those who are still employed—nearly half the American workforce, by some estimates—to work from home. And while that has actually improved productivity for many people, partly due to eliminating time-consuming commutes, remote...