by Terry McAdams | May 11, 2020 | How-To, Mac, troubleshooting
There’s little more frustrating than being unable to print a document when you need it. You choose File > Print, and nothing happens. Or, worse, macOS looks like it’s printing, so you focus on some other task, only to realize 20 minutes later that nothing has come...
by Terry McAdams | May 8, 2020 | Battery, iPhone, troubleshooting
A common question we hear is, “Why is my iPhone/iPad battery draining so fast?” Luckily, Apple provides tools that help you see exactly how your iPhone uses its battery over the last 24 hours and—with less detail—over each of the last 10 days. Plus, you can tweak...
by Terry McAdams | May 5, 2020 | Backup, Email, How-To, iCloud, iCloud Drive, iOS, Mac, Tip, troubleshooting
By default, Apple gives every iCloud user 5 GB of storage space. That disappears quickly, given how it’s shared between iCloud Mail, iCloud Drive, iCloud Photos, Messages, and iCloud-enabled apps. Apple will, of course, sell you more iCloud space. $0.99 per month gets...
by Terry McAdams | May 4, 2020 | Battery, iPhone, Tip, troubleshooting
If you’re plugging your iPhone in regularly but getting low-battery warnings when you shouldn’t, consider the possibility that something is preventing your iPhone from charging successfully while plugged in. If there’s no lightning bolt badge on the battery icon when...
by Terry McAdams | Apr 29, 2020 | How-To, Mac, troubleshooting
If your Mac is acting up and you suspect a hardware problem, there’s an easy first step that you can—and should—try before calling for tech support: Apple Diagnostics. (On Mac models released before June 2013, Apple instead included a similar set of diagnostics called...
by Terry McAdams | Feb 3, 2020 | Mac, troubleshooting, Upgrade
For some Mac users, macOS 10.15 Catalina is no longer a choice. That’s because the new 16-inch MacBook Pro and the 2019 Mac Pro that Apple released late last year ship with Catalina installed and can’t run any previous version of macOS. But for most people, it’s time...
