by Terry McAdams | Jul 21, 2019 | Backup, Mac, troubleshooting
We assume you have a backup strategy. Hopefully, it includes a bootable duplicate to minimize downtime in the event of a drive failure, a Time Machine or other versioned backup to address the problem of a deleted or corrupted file, and offsite backup to ensure that...
by Terry McAdams | Jun 3, 2019 | Mac, MacBook, MacBook Air, MacBook Pro, troubleshooting
Here’s What You Need to Know about the Butterfly Keyboard When Apple introduced the 12-inch MacBook in April 2015, the machine was the thinnest Mac ever, with a tapered design that starts at a mere 3.5 mm and grows only to 13.1 mm. A change from previous laptop models...
by Lucy McAdams | May 17, 2019 | Mac, troubleshooting
If you’re running macOS 10.13.4 High Sierra or macOS 10.14 Mojave, you may have seen a dialog that says an app isn’t optimized for your Mac. The message differs slightly between High Sierra and Mojave, with the High Sierra version telling you the developer needs to...
by Lucy McAdams | Mar 29, 2019 | iOS, troubleshooting
Little is more frustrating than running out of space your iPhone or iPad. You can’t take new photos, you can’t download new apps, some things may not work at all, and iOS will nag you repeatedly about how you can “manage” your storage in Settings. Luckily, over the...
by Lucy McAdams | Jun 22, 2018 | How-To, macOS, troubleshooting
In Troubleshooting 101, one of the first questions is always, “What version of the operating system are you running?” There’s a big difference between Mac OS X 10.6 Snow Leopard and macOS 10.13 High Sierra, and the solution to any particular problem will likely...
by Lucy McAdams | May 25, 2018 | Finder, Mac, Tip, troubleshooting
Finder freezes. They shouldn’t happen at all, and they don’t happen often, but it’s not unheard of for your Mac’s Finder to freeze, freak out, or otherwise stop responding properly. To bring it back to life, hold down the Option key, click and hold the Finder icon in...
