by Terry McAdams | May 7, 2025 | Calendar, Reminders, troubleshooting
Calendar events are usually straightforward. For instance, if you schedule a meeting for 3 PM on Thursday, an alert will remind you to leave 30 minutes beforehand. However, since we live in an increasingly global world, we occasionally have to consider time zones when...
by Terry McAdams | May 2, 2025 | 1Password, Tip, troubleshooting
We recently helped someone having trouble with 1Password requesting their password repeatedly on their iPad, but not on their iPhone. Since 1Password’s data syncs between devices, this person didn’t realize they needed to configure the app’s security settings...
by Terry McAdams | May 2, 2025 | Mac, Tip, troubleshooting
Booting from an external SSD (hard disks are too slow) provides a convenient way to test specific versions of macOS or troubleshoot problems with your Mac’s internal storage. However, a little-known gotcha has caused untold hair loss among those trying to boot from an...
by Terry McAdams | Mar 20, 2025 | Email, iCloud Drive, Mac, Security, troubleshooting
In every job that involves interaction with the public, amusing “Can you believe…” stories about customers abound. They’re often triggered by seemingly reasonable behaviors that experts recognize as problematic. A well-known example from the early days of personal...
by Terry McAdams | Feb 2, 2025 | Mac, Tip, troubleshooting
By default, Microsoft Office apps—Word, Excel, and PowerPoint—try to save files on Microsoft OneDrive as a way of promoting the company’s cloud storage. If that’s undesirable, you can easily keep your files locally on your Mac or in a different cloud storage location....
by Terry McAdams | Oct 11, 2024 | Backup, How-To, Mac, troubleshooting
Macs are much more reliable than in the past, but it remains the case that computers and apps can fail in a wide variety of ways. And they’ve become so integral to daily life that an occasional failure is almost inevitable. Unfortunately, if you aren’t prepared for...
